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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

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      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jun 22, 2018

      Human Capital Consultant

      Human capital consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Well laid out expectations for what'll make one a successful employee. - Friendly colleagues.

      Cons

      - Really a place to go and work if you want to use non of your creative or imagination skills. - Performance is 90% based on how many hours you work. - Nature of projects are dull and not challenging. - There is no real 'solution' this department provides. It's just agreeing to what the Executive Compensation clients demand so they don't go to a competitor. - The job doesn't contribute to creating new thought or improving things in the field. It's essentially social and economic redundancy. Unfortunately that is the nature of compensation consulting in general. If you have a sense of imagination, don't work here.

      1.0
      Nov 22, 2022

      Work is unrelenting and thankless

      Principal consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues were highly intelligent people with strong skills. Great camaraderie. In over five years at the firm, I never met a single person who was unpleasant to work with.

      Cons

      Billable hours and sales targets are so high that you need to work 40+ hours per week to meet them. Everything else expected of you - managing junior consultants, training, admin like time entry/invoicing, special projects - is extra. Turnover (and burnout) at junior consultant levels is so high you are constantly getting new analysts on your projects who need extra guidance; often you have to do the junior technical work yourself. In addition to leading your projects as a Principal, you will also end up evaluating jobs, pulling comp data, drafting reports, and scheduling client meetings. Working from the office is now mandated two days a week (as of Oct 2022). If you fail to do this, your performance rating and bonus will be impacted. And the technology they stick you with - incredible.. Your laptop repeatedly shuts down? Camera won’t work on Zoom calls? Won’t connect properly? Expect it to take 8-12 months to get a new one.

      Viewing 1 - 3 of 6,641 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.