Does NAPA Auto Parts pay their employees well?

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has been stable over the past 12 months.

How satisfied are employees working at NAPA Auto Parts?

34% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAPA Auto Parts 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at NAPA Auto Parts?

Store Manager (108) , Counter Sales Representative (76) , Assistant Manager (49) , Warehouse Associate (48) , Delivery Driver (44) , Sales Associate (43) , Driver (41) , Manager (34) , Warehouse Worker (26) , Outside Sales Representative (22) , Parts Specialist (22) , Assistant Store Manager (21) , Dispatcher (17) , Sales (15) , Counter Sales Associate (13)

What are the pros of working at NAPA Auto Parts according to real employee reviews?

"At the right locations the people can be a great thing to be around; whether they’re retail customers or even your coworkers." ((in 136 reviews)); "Good benefits and discounts on car parts" ((in 122 reviews)); "Great coworkers and a fun atmosphere" ((in 44 reviews)); "Great employees !" ((in 32 reviews)); "Good work environment and fast paced." ((in 26 reviews))

What are the cons of working at NAPA Auto Parts according to real employee reviews?

"poor management can affect job morale" ((in 100 reviews)); "Local upper management seamed over worked as well." ((in 59 reviews)); "Long hours and weekends a must" ((in 51 reviews)); "Manager rude and disrespectful to customers" ((in 37 reviews)); "Hard to get a raise" ((in 16 reviews))

What are employees saying about NAPA Auto Parts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAPA Auto Parts layoffs and their outlook for job security at NAPA Auto Parts in 2026.

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NAPA Auto Parts

NAPA Auto Parts reviews

2.9

34% would recommend to a friend

(1,248 total reviews)

Will Stengel

100% approve of CEO

29% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

2.8

Career opportunities

2.7

Culture & values

2.6

Diversity & inclusion

NAPA Auto Parts has an employee rating of 2.9 out of 5 stars, based on 1,248 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 10, 2026

Enjoyable team but lacks work/life balance

Associate category manager

Recommend

CEO approval

Business Outlook

Pros

Free Lunch; most team members are enjoyable to be around

Cons

No work/life balance, silo work environment

5.0

Jun 5, 2026

Great pay and hours, but tech needs improvement

Counter sales associate

Recommend

CEO approval

Business Outlook

Pros

The hours are great compared to Autozone or O’reilly, the pay is much better compared to other auto parts retailers too. Anyone who complains about Napa Auot Parts doesn’t know what it’s like to work for their competitors. Unless you work for independent Napas I know their pay is different from corporate but I feel like this company actually cares about their employees and treats them fairly in regards to pay, and working here is much better and has a better work life balance compared to other retailers which is a plus. I can see myself making this a career and staying long term I love my job and what I do.

Cons

Tams sucks and catalog sucks, thats literally my only complaint about this company they need to upgrade the whole system and the way they do inventory and everything with regards to technology.

5.0

Jun 2, 2026

Supportive environment, but micromanagement is prevalent

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Good work environment. The company actually cares.

Cons

Management and ownership is very active in the day to day operations of every employee.

Viewing 1 - 3 of 1,248 Reviews

Jobs at NAPA Auto Parts

freight receiving clerk

Temporary - Warehouse worker