Management practices created an unhealthy and distrustful workplace culture. One example was inconsistent in-office attendance expectations across teams, with different departments assigned different office days. On some Friday afternoons, one of the owners would enter the office without speaking to staff and take photos of employees at their desks to monitor attendance. Those snapshots did not account for meetings, breaks, or employees working elsewhere in the office, yet were seemingly used to question whether enough people were present. The following week, staff would receive communications from leadership raising concerns about attendance. Approaches like this felt intrusive, disrespectful, and contributed to a toxic culture built on surveillance rather than trust and accountability.