Nordstrom reviews

3.6

57% would recommend to a friend

(25,049 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

71% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.6 out of 5 stars, based on 25,049 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

25K reviews
1.0
Apr 14, 2015

Dog eat dog

Recommend
CEO approval
Business Outlook

Pros

Great clothes, good work experience. Definitely lots of opportunity to move up, I love that they promote from within. I think that's awesome and there is so much opportunity to move around within the store.

Cons

If you don't sell YOU WILL BE FIRED. I worked part time and had the worst possible shifts, this was not ultimately considered after giving me a two week warning before termination. They expect you to do a lot within a shift, and expect a lot in general. They fail to recognize the need for traffic in order to make sale, and the need for not only good sales people but good workers in general, the kind who clean and care about their job. If you work at Nordstrom you are a number. Not a person. The turnover of employees has been next level, because everyone keeps leaving or getting fired.

1.0
Mar 30, 2016

Poorly executed intro to Canada

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The initial training received was probably some of the most in-depth and thorough training I have/ will ever get from an employer. They definitely allow you to make decisions and it is an incredible learning experience.

Cons

Unfortunately, Nordstrom has created a "kill or be killed" mentality with their management. Speaking as a former manager, I can tell you that in theory, they have wonderful company morals however they seldom, if ever, practice what they preach. They encourage you to use fear tactics to manage your teams, which is a result of a trickle down effect because that is how they manage their managers. They insist that they promote from within and look out for their people but that is the farthest thing from the truth. They have unknowingly created a culture where they fire whoever, whenever, without even the slightest of acknowledgement that a person was even there before and this has- as a result instilled a culture where managers won't leave on time in fear of a 9 hour day being perceived as "slacking". You never know where you stand with your store manager and their opinion of you can change without reason at the drop of a hat. I have managed in quite a few high volume, high sales target environments and I have never been in such a toxic and unhealthy environment in my life as I was at Nordstrom.

2.0
Nov 5, 2014

under a great pressure

Recommend
CEO approval
Business Outlook

Pros

wage is higher than anywhere else.

Cons

you have to work long hours. in slow days managers put pressure on you to sell, we do not know who we should sell to!!!! instead of encouraging the employee, they just increase the pressure by insulting employees about low sales. because they hired their hr manager from US she did not know anything about Canadian laws.

Viewing 1 - 3 of 25,049 Reviews

Glassdoor has 26,132 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.