Shiny on the outside but toxic in the inside
Pros
CEO is a really good guy - too bad he is not part of the operations (he is more like a mascot) Really nice office in a good location in Vancouver. A lot of structure in terms of role descriptions and goal setting. The annual kick off meeting is a great production and lots of fun.
Cons
Leadership plays favourites and only a few are in the 'inner circle'. It's a product-led culture NOT a people-led. Every year they ask "what do you need on your team and who should you fire or hire to get there?" Zero succession planning or long-term career path. Minimal promotions to people, mostly just add responsibility and say that is career progression because you are learning new things. Many examples of wrongful terminations and super high turnover of top talent for many years across all brands (yet certain people stay forever despite poor revenue). Very toxic sketchy HR leadership in the Vancouver office. Franchise partners are very unhappy.
