Does Pets at Home pay their employees well?

According to anonymously submitted Glassdoor reviews, Pets at Home employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Pets at Home. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Pets at Home?

33% of Pets at Home employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pets at Home 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Pets at Home?

Store Colleague (221) , Assistant Manager (89) , Store Manager (88) , Sales Assistant (60) , Deputy Manager (44) , Store Assistant (39) , Dog Groomer (36) , Retail Assistant (32) , Manager (30) , Keyholder (24) , Pet Care Advisor (23) , Colleague (22) , Sales Associate (22) , Customer Assistant (18) , Warehouse Operative (18)

What are the pros of working at Pets at Home according to real employee reviews?

"Most colleagues are great and try our hardest to help those in their ivory towers reap the benefits." ((in 91 reviews)); "Good pay and lots of learning which is good." ((in 81 reviews)); "Great team and people environment" ((in 77 reviews)); "Great people to work for" ((in 62 reviews)); "good benefits working with animals" ((in 49 reviews))

What are the cons of working at Pets at Home according to real employee reviews?

"Left due to poor management (she is no longer with the business)" ((in 114 reviews)); "Transport managers don't care about the welfare of their drivers they only care about their KPI's." ((in 100 reviews)); "Long hours and lots of KPI’s" ((in 61 reviews)); "Little to no work life balance possible due to last minute changes in shifts (often without informing the colleagues) and lack of forward planning" ((in 39 reviews)); "So much bullying and double standards." ((in 32 reviews))

Pets at Home reviews

2.9

33% would recommend to a friend

(1,491 total reviews)

Ian Burke

23% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,491 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Pets at Home has an employee rating of 2.9 out of 5 stars, based on 1,491 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pets at Home employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Sep 14, 2021

Great place to be part of a team

Designate store manager

Recommend

CEO approval

Business Outlook

Pros

Training excellent and support Teamwork pulling together to help one another Happy and fun place to work development opportunities to grow

Cons

Can be long days however feel achieved something when working them Sometimes not able to take full lunch break however don't always need a full hour as plenty to get on with

5.0

Jun 7, 2026

Great team environment but work-life balance suffers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good with the right team flexible working

Cons

work life balance can be difficult at time with shift patterns

5.0

Apr 21, 2026

Good place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

-pay is good -ability to learn new things -chance to develop soft skills

Cons

can be quite demanding on busy day

Viewing 1 - 3 of 1,491 Reviews

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Jobs at Pets at Home

Craigavon, Northern Ireland

Pets at Home

Pets at Home reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to be part of a team

Great team environment but work-life balance suffers

Good place to work

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Jobs at Pets at Home