Quill reviews

3.4

63% would recommend to a friend

(264 total reviews)

Sergio Pereira

66% approve of CEO

53% positive business outlook

Quill has an employee rating of 3.4 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quill employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

264 reviews
5.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

This has been the best job i have ever had. Managers are very caring and will help you succeed, you are more than just a number at Quill, we are all one big family and it's a rewarding workplace! :)

Cons

Nothing bad to say about Quill

5.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Quill, and Staples its parent company, have built a culture around its greatest resources, their people. I've moved through various roles and the opportunities for growth are plenty. The average tenure in the division I work in is 11.5yrs - that's unheard of in the contact centre industry. Fair pay and great people to work with, so glad that I came here.

Cons

The drawbacks are those of working for any big company. Sometimes decisions from the top don't make sense such as layoffs when resources are stretched thin. But after 24yrs I can say the business has grown so those decisions must have made sense.

4.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent manager, although some are not so good Fair in all areas of employee relations Medical and dental benefits

Cons

Only 1 management position open in my dept. in 2 years you can not apply for other jobs unless you have 3 1/2 - 4 hrs direct contact with customers a day and a minimum of 7 sales a wk.

Viewing 1 - 3 of 264 Reviews

Glassdoor has 281 Quill reviews submitted anonymously by Quill employees. Read employee reviews and ratings on Glassdoor to decide if Quill is right for you.