Rakuten reviews

3.6

70% would recommend to a friend

(3,520 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career, experience is very team/group specific. There are great teams and worse teams. Free meals 3 times/day. Less stressful work.

Cons

Don't stay too long. Can get tangled into Japanese way of working and processes. In the last few years, It has become very Japanese way of working.

4.0
Jun 2, 2026

Good company with a great location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work, great location

Cons

i dont think there is any con

Viewing 1 - 3 of 3,520 Reviews

Glassdoor has 4,165 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.