Senior Helpers reviews

1.3

7% would recommend to a friend

(518 total reviews)
avatar

Peter Ross

14% approve of CEO

13% positive business outlook

Senior Helpers has an employee rating of 1.3 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Senior Helpers employee rating is 63% below average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

518 reviews
5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I am a Senior Helpers Caregiver! I’ve been employed since November 2024! Senior Helpers is a wonderful place! As a team, we value our residents! Our mission is to make sure residents can stay in their homes, and receive the care or help they need! We work with ranges of elderly from dementia and etc! Not only do we help with care needs, we love to enjoy doing activities with our residents! Need help to an appointment? Senior Helpers can help! Need help shopping? We got you! Want to go for walk, but need support? That’s what we do! We are caregivers with passion, respect, and understanding! We have AMAZING office staff and caregivers!

Cons

Hours can be dependable, but as long as you communicate your schedule, they do their best to accommodate you!

1.0
Sep 9, 2025

Horrible business

Recommend
CEO approval
Business Outlook

Pros

None unless you own the franchise

Cons

Horrible pay, no medical or dental benefits

1.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible working conditions. Apps are leveraged to make clock in/out and pay more seamless.

Cons

Numerous pay cheques were for less than I had earned and it took them multiple business days to correct them. Communication was generally poor and left me uncertain of best company practices. I got the feeling that questions were a burden to them instead of a mark of an employee with initiative. I was hired as a companion (at lower pay) but was immediately given caregiving work including perineal care, lifts, and bathing care (typically paid at a higher rate). Lack of communication on their part led to a client incurring expenses that they weren't responsible for. They repeatedly offered me shifts that were outside of my hours of availability. I generally felt that management was just trying to fill time slots and otherwise wasn't doing their job with much diligence - for clients or employees.

Viewing 1 - 3 of 518 Reviews

Glassdoor has 788 Senior Helpers reviews submitted anonymously by Senior Helpers employees. Read employee reviews and ratings on Glassdoor to decide if Senior Helpers is right for you.