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      Servco Pacific

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      Servco Pacific reviews

      3.9

      83% would recommend to a friend

      (53 total reviews)

      Mark Fukunaga

      96% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Senior management

      3.7

      Career opportunities

      3.5

      Work/Life balance

      Servco Pacific has an employee rating of 3.9 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Servco Pacific employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      53 reviews
      1.0
      Apr 18, 2014

      Servco doesn't care.

      Auto tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a lot of opportunity to take days off, good discounts.

      Cons

      I was with Servco for over 20 years. In the past the management really cared. Now it's all about making money. Motor Imports is a good example, customers are upsold a lot of unnecessary repairs, the current manageri doesn't manage, just stays in his office all day. $3,000 to $4,000 UPSELL repair bills are common. There is hardly any training on new cars, and no hands on training for the recall. Servco even uses untrained and uncertified guys to do the 3,000 and 5,000 mile services. But they claim all work is done by factory trained technicians.

      1.0
      Jan 19, 2016

      Good company, bad department

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall the company is very good. They take care of their people, providing good benefits and salaries. If you are working in any department other than marketing, it seems to be great!

      Cons

      Your work isn't valued, you feel disposable. There's no clear progression plan for any position in marketing. The turnover is very high, which is understandable given the lack of progression and goals set for each person. There seems to be no promotion from within the department, which also causes low morale. Due to the constant turnover, work isn't done efficiently. You're always scrambling to meet deadlines. The employee satisfaction scores for the department has been the lowest for the past 5 years out of the entire company, that says a lot.

      5.0
      May 1, 2014

      Great company to work for but like any company, there is always room for improvement.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company does a good job allowing me to balance my work and home life. They also try to do different things to show their appreciation for the employees like when we were provided buying assistance to advance our knowledge of new technology and how it could help with our work and home life. The company values their employees and provides many services and programs that encourage personal and professional growth. Paid education, seminars and company training are just a few. I have worked for Servco for many years now and work with an awesome team of good people. I look forward to being there till retirement.

      Cons

      While the work compensation is fair and the benefits are great, I feel that there are some very good, hard working leaders that are not being used to their potential. I think there are less opportunties for advancement within the company than there was in past years that might make retention of those good people harder than before.

      Viewing 1 - 3 of 53 Reviews
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      ReviewsServco Pacific reviews

      Glassdoor has 59 Servco Pacific reviews submitted anonymously by Servco Pacific employees. Read employee reviews and ratings on Glassdoor to decide if Servco Pacific is right for you.