Specialty Life Insurance reviews

2.9

48% would recommend to a friend

(77 total reviews)

54% positive business outlook

Specialty Life Insurance has an employee rating of 2.9 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

77 reviews
1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Having a base salary is a huge plus for this role as many are 100% commission. It lends to a sense of financial stability as sales results can have numerouse factors that result in a bad month. The bonus structure and earning potential for someone consistently meeting or exceeding their goals is very attractive. However you quickly realize the results are not attainable on a consistent basis due to the fact the lead quality and distribution is heavily manipulated behind the scenes.

Cons

I was initially drawn to this position by the attractive bonus structure, which offered a base salary and opportunities for additional income through commissions. However, I've come to realize that the company's approach to lead distribution and bonus calculation is not as merit-based as I had anticipated. In practice, the allocation of high-quality leads and call volumes appears to be influenced by factors beyond an agent's performance and availability. Despite meeting and exceeding targets, I've found that the distribution of leads is not equitable, and certain individuals seem to receive preferential treatment. Furthermore, the company's bonus structure has become increasingly punitive, with unfair financial penalties imposed for minor errors that are quickly rectified without impacting the business. The withholding of the second half of bonuses for six months, contingent on metrics that are often flawed and result in ineligibility, has created significant uncertainty and frustration. The delayed payment of commissions for business placed on the books and the uncertainty surrounding the second half of bonuses are eroding the attractiveness of this role. I fear that if these issues are not addressed, the company may experience significant turnover, as talented agents seek more transparent and equitable opportunities.

1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro

Cons

This company changes from the time you are hired until you're about 6 months on the job. At first you will get good leads, however, over time you will be expected to sell insurance on cold calls to people who never asked for a quote and who have no idea who you are. You might wonder... why would management want seasoned professionals to spend their days on low value calls. Simple, in order for the company to avoid paying residuals following business staying active for 6 months, they hire more advisors so that you will leave and they will keep the commissions owed to you. SLI claims to be a broker- but they only work with one underwriter. You have 2 term products, permanent insurance and ADD. They are constantly hiring because people are constantly leaving. There is no expansion-this is false. There is ATTRITION. Big Difference. Life insurance advisors are treated as poorly as the call centre qualifiers out Nigeria. That's right the folks calling leads- speak English with thick accents. They are sending you the leads and we all know how trusting Canadians are with companies using call centres from abroad. SLI violates both Human Rights and Employments Standards set by the province. If you forget to log in or out they sent a memo- YOU WILL NOT BE PAID. They have instituted a new 15 min bathroom maximum per day. HR is useless- they claim they didn't know about grievances and they will "look into this". Never a response. Anything to avoid paying advisors is the philosophy. Yet a new policy- if you submit an insurance application with even the slightest typo, you lose that commission, despite the fact that all applications are checked by compliance and UW. With 100 advisors only 4-6 advisors ever achieve a 100% clean application. Oh, did I forget to mention nepotism... Many of the staff are related, the VPs hire their friends and family in all departments: HR, Training, Sales. Well now you know who gets the best leads and why HR doesn't know what management is doing and why they will get back to you, Interestingly enough management doesn't take any bonus deductions. The Benefits package for Life Insurance Advisors is as lean as they come. All departments, other than sales, get 30 min lunch and 2 15 min breaks. The call centre licensed advisors get 30 min- that is it. They don't receive adequate time to review the applications before they have to take another call. If you voice an opinion, know this you will sit on the phone during an 8 hour shift and receive 2 leads. WOW. So if you are looking for a short-term gig to get your feet wet try it, it won't take long for you to leave and move on. The LOSERS at SLI- are the clients overpaying for insurance and the life insurance advisors selling it to them.

2.0
Jul 14, 2025

Favoritisms

Recommend
CEO approval
Business Outlook

Pros

It’s offers a well paid salary with room for advancement. It is a full time work from home position. You are given very basic health and dental benefits. Paid time off work.

Cons

The labour laws in this establishment have been consistently disregarded. The management team strictly monitors and enforces 15-minute timed bathroom breaks daily. A full hour break was previously allowed, but it has been reduced to 30 minutes daily for lunch. We are subject to constant monitoring and micromanagement. Our calls are monitored, and there is an expectation to persuade clients to purchase products that may not be affordable or in their best interest. Furthermore, clients are frequently contacted by other advisors, and leads are not protected, allowing others to intercept and sell follow-ups. If you have minor compline infractions like postal code or simple mistakes you are deducted on your bonus pay even though those compliance issues are fixed before even issued and the company still profits from the sale. The company's biases are a significant concern. The allocation of quality leads are influenced by personal preferences rather than your performance. Additionally, the promotion process is inconsistent, with some employees advancing to roles they are not suited for due to their personal connections.

Viewing 1 - 3 of 77 Reviews

Glassdoor has 83 Specialty Life Insurance reviews submitted anonymously by Specialty Life Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Specialty Life Insurance is right for you.