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      StarTech.com

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      StarTech.com reviews

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      3.8

      74% would recommend to a friend

      (167 total reviews)
      avatar

      Paul Seed

      76% approve of CEO

      64% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Senior management

      3.5

      Career opportunities

      StarTech.com has an employee rating of 3.8 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The StarTech.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      167 reviews
      3.0
      May 15, 2020

      No loyalty to long term employees

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, everyone looking to help one another, friendly and hard working.

      Cons

      Recent layoffs have really put things in a new perspective. Understandable that things had to change, but most other companies try to weather the storm by either looking for government assistance for wages, or taking a 10% wage cut across the company with a 30% wage cut for Executives, but that wasn't done here. Putting 20% of your company on "temporary layoff" for up to 35 weeks after a month of above average sales revenue and a couple of weeks of below average sales is a pretty quick and rash decision. To see the number of employees that have 5-15 years of tenure at the organization just put out of a job with no payout of vacation or severance is horrible. It really looks like a lot of these employees were laid off due to their long term employment and the fact that they would be up for a large severance package, so the decision was made to remove them by "temporarily" laying them off. Nobody will be able to weather a 35 week layoff with no pay and only getting CERB or EI to compensate. This looks like letting people go hoping that they will find another job and just go away so that there is no payout of severance which would save the company thousands of dollars. No loyalty to those that stuck with the company over the tough years and spoke so highly of the company over those times. It's doubtful that any of the tenured employees would be comfortable in returning to a company that so quickly discarded them when times got difficult. At least pay them out!

      avatar
      StarTech.com Response
      6y
      Thank you for your taking the time to share your feedback and for your 8 years of service. We are proud that 42% of our team members are 5+ years tenure with the company. Being a long term employee, I’m sure you have experienced and witnessed all that StarTech.com does for our team. It’s unfortunate that the challenges of COVID-19 have forced all businesses to make tough decisions and StarTech.com is not exempt from that reality. We have, and will continue to be transparent with weekly calls and newsletter. However, the privacy of our current and past employees is important for StarTech.com, and for that reason not all decisions are able to be communicated to the wider organization. As a current employee, please meet with your manager or P&C to discuss your engagement. We welcome the opportunity to discuss your concerns in person.
      1.0
      Jun 24, 2015

      No Longer a Place You Want To Be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - benefits are decent - some good people - you get a free lunch once every quarter

      Cons

      - since the arrival of the new president there is a decidedly anti-worker approach from upper management (some form of time-tracking for all employees) - unethical management (there have been cases where they hire two people for the same job, unbeknownst to those employees, and the 'lesser' of the two is fired after a short time) - micro-management is rampant throughout the company (good people who have brought the company to where it is have severe restrictions on their roles) - too many mid-level managers who bring nothing to the table (this ties in with the point above) - a severe lack of expertise in some areas (particularly in IT and Marketing) - have a clear preference for outside hires - outsourcing is commonplace - title upgrades are withheld for deserving employees out of fear it might give them an advantage when job hunting - strict department dividing lines, this breeds politics, finger-pointing, and breakdowns in communication - very stressful, with little work to show for it - everything is just unnecessarily chaotic

      1.0
      Sep 30, 2014

      Working for Startech is overrated.

      Tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, although you have to pay into them. Salary is okay.

      Cons

      The previous reviewer sounds like someone from the marketing department trying to make the company look good on this website. I mean line by line responses to the one reviewer who bashed the company, sounds a little fishy to me. Anyways, I agree that the cameras on the ceiling are a little much, makes me feel like I'm working at a bank or something. People are always gossiping and talking smack about other employees, don't think you can get away from that at any company though. All I can say is that startech is NOT for everyone, it takes a special kind of person to work here, and after almost 2 years I'm searching for new employment. After working here I've realized that I can do better than this overly stressful environment. Not too crazy about the motivational retreats for the employees, feels like we're getting motivated to work harder but it doesn't really improve the working environment. Lastly, I don't think anyone in their right mind would say that startech is an enviable workplace, VERY far from it.

      avatar
      StarTech.com Response
      11y
      Thank you to everyone for taking the time to post their feedback and opinions on Glassdoor! We appreciate the compliments and the candor. We are always working to make things better for our employees. And although many people find StarTech.com a great place to work, some don’t. And that’s ok! People who love StarTech.com stay here. Our turnover rate is only 4% and our engagement scores are consistently over 80%. But as a couple recent negative reviews show, StarTech.com is not for everyone. The pace is fast, the environment is one of tremendous growth, and people who love learning, developing, building, persevering, and who have a sense of humour and humility fit our culture best. I would like to address one particular issue I feel is important to clear up. That’s the comment about our use of workplace surveillance cameras. We do have cameras in our building. A surveillance system is typical of many workplaces, and our cameras are completely visible – not hidden. We have cameras to help keep our employees and equipment safe. StarTechers work at varied hours to support our global business, often early morning and evening when the majority of employees have gone home. For the same reason, we have overhead lighting and cameras in our parking lots and key card access in our facility. People are entitled to their opinions about working at StarTech.com. And we respect that! Hearing varied opinions is helpful to us. We’re growing quickly, and transitioning from a small to a larger company means we are in a constant phase of building, developing, growing and learning. The feedback on what people love and what they don’t helps us shape our programs, services and practices for employees.
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      Glassdoor has 193 StarTech.com reviews submitted anonymously by StarTech.com employees. Read employee reviews and ratings on Glassdoor to decide if StarTech.com is right for you.