State Farm reviews

3.4

53% would recommend to a friend

(19,736 total reviews)
avatar

Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
3.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Stable and consistent Continuous training opportunities and courses to equip with more skills and knowledge Management support and great cafeteria pricing ($2 beef burger is even better than Harvey's)

Cons

Ever since Desjardins took over Statefarm, many things have changed: A lot more weekend and evening shifts Auto and home insurance combined, so almost everyone has to double their work load but pay stays the same Annual performance indicators include many factors we can't control, eg clients choose non-certified bodyshop or clients not happy with our coverage decision, which is very likely to happen if we decline their coverage Statefarm used to sponsor retaking CIP if one fails but Desjardins does not anymore, We will have to pay on our own if we failed the first try. Statefarm used to have many team activities, group prizes, annual bonus event etc. Desjardins so far has very little to surprise anyone, let alone annual bonus. The company has been dishonest with us sometimes: when we signed up our job contract, it said nothing about auto claims but after one week, the whole claims department was combining auto and home together. Every manager said that's new information to them as well. Is that true? Such a big decision is only made within one week? I don't think so.

2.0
Aug 31, 2016

Claims Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Good way to get your foot in the industry.

Cons

Lack of advancement opportunity. Management is starting to micro manage.

2.0
Jun 29, 2015

Quotas, quotas, quotas!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are lucky to be hired in a group, you get to train together which allows you to forge a good working relationship which you will need once training is over and you are ranked against one another.

Cons

Everything has a quota. Every phone call answered and transferred, call length, every report you complete, every application you touch, anything that can be measured is measured (duration, accuracy, and yes, including how long you are away from your desk even if you are just using the bathroom). Be ready to justify everything and anything you do on a daily basis.

Viewing 1 - 3 of 19,736 Reviews

Glassdoor has 21,125 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.