Steven Madden reviews

The pay was well below market value given that this is a globally recognized fashion brand. The company is owned and operated in Canada by people who have no real sense of today's retail market who really need to get with the times. They are unable to keep good staff because they are not willing to compensate talent accordingly - undervalued employees and gossiping is something you will find in every single store location. When I was hired here I trained myself and used what I had learned from previous companies I had worked for to make sure I was successful given the limited training that was provided to me. There was no growth above being a Store Manager no matter what positions they said they would "create" - it was evident because the "district supervisor" was not actually fully integrated into the role, having to manage new store openings and work 12 hour days to keep the stores in the GTA from "falling apart" because they didn't seem to trust the employees that were there. The supervisor for the GTA was completely overwhelmed by the pressure put on them from upper management (head office) to the point where they regularly had nervous breakdown's and crying fits in the stores. This individual is under qualified and far too emotionally involved in their role making them difficult to approach and impossible to respect. They lack in proper HR practices in relation to how they screen potential candidates and why they choose to let people go.

My short time at the Steve Madden Canada head office was the worst work experience I have ever had. Management is essentially made up of two people who truly could not care less about their employees. The culture is rotten and toxic. In my time with the company, I have both witnessed and experience bullying, rudeness, condescension, threats, name calling, etc. On a daily basis, you will see people yelling at each other, which has often led to people having to leave work in tears, a lot of gossiping amongst employees, employees being pitted against one another, often times by management, etc. There are some employees who have been with the company since its opening of the Canadian location, who started at a young age and aged with the company. They are major contributors to the toxic work environment as they are stuck in their ways, which is probably why the company's culture has not evolved. New comers do not last very long, as they are often scared away in the first couple of months of employment. If you are thinking about accepting an employment offer from this company, I urge you to think about your decision very hard.