Summit Tools reviews

2.7

33% would recommend to a friend

(53 total reviews)

32% positive business outlook

Summit Tools has an employee rating of 2.7 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Summit Tools employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

53 reviews
2.0
Mar 19, 2010

Working

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Regular Pay and they don't mess around with pay

Cons

Fear based management, poor communication, high expectations, low pay

1.0
Sep 12, 2021

Terrible management and high turnover rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Steady schedule allows for work/life balance -most of the co-workers are great to work with and very supportive

Cons

-no career advancement -always short-staffed (because everyone is quitting because they don’t take care of their staff) and that results in the rest of the team being over worked. -if you are late even a second it shows up on your time stamp as late (whether that’s showing up for work or returning from lunch break) -you get very little training and are expected to be an expert and are reprimanded when you fall short of their expectations -management is terrible at communicating to each other and to the staff about crucial information (be it sale days, schedules, price changes, etc) -the rare times the owner comes to the store he walks past everyone without acknowledging our existence. No “hello” or “good morning”. I personally have greeted him several times and have been ignored every single time. The only time I’ve heard him speak is when he is criticizing our work. It’s hard to be positive and work when the owner is constantly looking down on you in that manner.

1.0
Mar 19, 2016

Terrible Place To Have To Work

Recommend
CEO approval
Business Outlook

Pros

Co-workers are great. That is all.

Cons

Is there enough room here? They have gone through 24 people since last summer. Interim Manager is great, but they run him ragged. Manager from out east and owners from Burnaby have no respect at all for the staff. The manage by fear and expect that they will earn respect that way. Unrealistic goals set for staff, little or no Product Training, if they can find a way to not pay you for 15 minutes they will find a way. Kiss getting paid for any over time good bye. Would not recommend to anyone. Still there but desperately looking for other work.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 57 Summit Tools reviews submitted anonymously by Summit Tools employees. Read employee reviews and ratings on Glassdoor to decide if Summit Tools is right for you.