Syneos Health reviews

3.6

67% would recommend to a friend

(3,920 total reviews)

Costa Panagos

66% approve of CEO

55% positive business outlook

Syneos Health has an employee rating of 3.6 out of 5 stars, based on 3,920 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Syneos Health employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 23, 2019

chaotic and dishonest CRO

Recommend
CEO approval
Business Outlook

Pros

you get a nice back pack at Onboarding

Cons

-they say they give you regional travel and then make you travel across country -the bonus for CRAs is impossible to get. Due to how they do business, it is hard for you to make 8 days on site unless they give you 6 protocols -travel time is not accounting in your metrics -the metrics for site assignment is arbitrary. There is no formal calculation based on the complexity of the protocol, travel, site enrollment and sites issues -many people are leaving, so the managers just keep giving you more sites but do not account for this in your metrics -no one seems to know the SOPs and company process. Some say it is due to the merger, but it is more the company culture to be lazy and uninformed. Due to this, you will be asked to complete tasks that are not yours ( ie CRA completing tasks that are to be completed by Site Start Up or the Project Managers or QA). -Global Lead CRAs are not knowledgeable on the protocol and not responsive. Therefore they do not support the staff and the studies are commonly mismanaged (I was on 5 projects for different Sponsors and not 1 was managed properly) -there is no training, most of it is self study and Medical monitors or GLCRAs are rarely available to answer questions -good luck with the onboarding process. "Onboarding Managers" are initially assigned, but since they don't work with the systems, they generally don't know how to get you access for the systems you need, so they are quite useless -although it is not said initially, you are expected to travel on weekends. You have to do everything to deliver the project. Since projects are mismanaged, travel requests are usually made last minute and you have to travel on weekends. They do not respect your personal life. -they are dishonest with Sponsors and do not inform or escalate issues concerns/issues when they should -you do not have a Line Manager. ClinOps Leads who manage projects are given a few people to manage. You do not get the support from them because their own project needs usually are a priority and some are not qualified nor interested in being managers

1.0
Jun 13, 2019
Recommend
CEO approval
Business Outlook

Pros

- great staff who genuinely get along and work together in an impressionable way.

Cons

- after the merger, the company manipulated the employees into thinking that they were planning on making Syneos Toronto a stronger footing for the company. Low and behold, a year later they close down their headquarters. Not to mention, 6 months of that time there were no studies being held at the location. Absolutely horrendous and unethical leadership. In fact, the made the research associates at the Toronto location train their NEW research facility in Miami... to get away with employment logistics in the United States, they told them to state that they were there for “meetings”. Absolutely ridiculous way of conducting business.

2.0
Aug 29, 2018

Previously a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Opportunities for special projects and a variety of clients/indications Great leadership for the most part

Cons

Legacy inVentiv was an excellent place to work, but since merging with INC, Syneos is no longer a great place to work. Their main focus is metrics and $$ now, which is understandable in the business world, but employee engagement does not seem to matter in the slightest. In my department, there became too much work and not enough resources. The merger was not handled well. Leadership focused solely on the placement of leadership and employees were unclear, for months, about what was happening to their position, only to find out that promised promotions were not available. The merger was actually more of an acquisition of inVentiv by INC. Most of the company’s BUs have switched to INC processes/systems. INC folks were not interested in changing any of their processes and complain at the slightest change while inVentiv folks basically have a new job.

Viewing 1 - 3 of 3,920 Reviews

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