Question 1

Is The Body Shop a good company to work for?

Accepted Answer

The Body Shop has an overall rating of 3.6 out of 5, based on over 2,291 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 49% of employees would recommend working at The Body Shop to a friend and 31% have a positive outlook for the business. The best reviews about The Body Shop have been left by employees working as Assistant Manager, Team Lead and Customer Consultant.

Question 2

Does The Body Shop pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 6% over the last 12 months.

Question 3

How satisfied are employees working at The Body Shop?

Accepted Answer

49% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Body Shop 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at The Body Shop?

Accepted Answer

Customer Consultant (219), Sales Associate (148), Assistant Manager (117), Store Manager (104), Team Leader (80), Sales Assistant (49), Shop Manager (40), Key Holder (33), Manager (30), Beauty Advisor (27), Team Lead (24), Assistant Store Manager (23), Part Time Assistant Manager (22), Retail Sales Associate (22), Sales Consultant (21)

Question 5

What are the pros of working at The Body Shop according to real employee reviews?

Accepted Answer

"Great people to meet and work with" ((in 101 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 86 reviews)); "Free products and discounts on products" ((in 76 reviews)); "Staff are friendly and helpful" ((in 63 reviews)); "Good training and discount for employees" ((in 62 reviews))

Question 6

What are the cons of working at The Body Shop according to real employee reviews?

Accepted Answer

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 119 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 103 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 84 reviews)); "Long hours especially over Christmas" ((in 44 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

Question 7

What are employees saying about The Body Shop layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

Question 8

What The Body Shop locations have received the highest employee ratings?

Accepted Answer

Ottawa, Edmonton

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