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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,354 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Mar 8, 2018

Server

Recommend
CEO approval
Business Outlook

Pros

Great team/ other severs, decent hours

Cons

Poor area/ guests, terrible management, unorganized, not treated like you matter, high tip out, small table sections

4.0
Dec 27, 2025

It was ok

Recommend
CEO approval
Business Outlook

Pros

Unlimited bread and soup so that was nice

Cons

Busy hard to fake break

Viewing 1 - 3 of 6,354 Reviews

Glassdoor has 6,503 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.