Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 173 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "flexible schedule and work hours" ((in 82 reviews)); "Great manager and owner." ((in 59 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 207 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 31 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 26 reviews))

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The UPS Store

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The UPS Store reviews

Compare reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 9, 2015

Sales associate / graphic designer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-good experience -time goes by fast

Cons

-low pay, no benefits -terrible management -lack of staffs during rush hours -lots of lies from management

4.0

May 6, 2017

Great Place to Work, Lots to Learn at first

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Decent pay, very stable hours (32/week for me) small raises every 4 months or so based on performance. Fun environment to work in and interesting and challenging orders to fulfill at times.

Cons

Depending on management, you may work alone a lot at times. It can be busy, and the experience is very much up in the air as these are franchised stores. My owners in particular were great, but I have heard some negative things regarding others. No benefits besides 10% employee discount.

1.0

Jan 14, 2014

The Reason for being positive

Owner/operator

Recommend

CEO approval

Business Outlook

Pros

If you promote, think outside the box, market , find your niche you can make this work

Cons

UPS and the UPS Store management act like sharks surrounding a bleeding store owner, waiting to feed off of your hard work, they never market the brand, plus UPS will steal your own customers by offering discounts that you cannot match

Viewing 1 - 3 of 3,142 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Part-Time Center Associate 7346

Part-Time Center Associate 4331

Part-Time Center Associate 5455

Full-Time Center Associate