Does UPS Capital pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS Capital employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at UPS Capital. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UPS Capital?

44% of UPS Capital employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS Capital 4.0 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at UPS Capital?

Business Systems Analyst (6) , Lead Development Representative (LDR) (6) , BDO (3) , Business Development Manager (3) , Business Development Officer (3) , Claims Adjuster (3) , Intern (3) , Supervisor (3) , Account Management Representative (2) , Business Analyst (2) , Business Analyst Intern (2) , Business Development Associate (BDA) (2) , Business Development Intern (2) , Business Development Representative (BDR) (2) , Internship (2)

What are the pros of working at UPS Capital according to real employee reviews?

"Great people to work with, very family" ((in 15 reviews)); "Management is great and understands your needs to succeed." ((in 7 reviews)); "Culture is great." ((in 7 reviews)); "Good work life balance." ((in 7 reviews)); "Great benefits and ways to gain experience and work in different departments of the company." ((in 7 reviews))

What are the cons of working at UPS Capital according to real employee reviews?

"Senior leadership in the US has maneuvered the company in a direction that is extremely concerning." ((in 6 reviews))

What are employees saying about UPS Capital layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS Capital layoffs and their outlook for job security at UPS Capital in 2026.

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UPS Capital

Part of UPS

UPS Capital reviews

Compare reviews

3.5

44% would recommend to a friend

(123 total reviews)

Mark Robinson

50% approve of CEO

38% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

2.7

Career opportunities

UPS Capital has an employee rating of 3.5 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS Capital employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

123 reviews

2.0

Jun 2, 2026

Good team culture overshadowed by poor upper management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people within individual teams

Cons

Bad upper management, lack of direction, favoritism, and bad revenue generation ideas

1.0

May 8, 2026

Good benefits but favoritism and rare promotions

Lead applications developer

Recommend

CEO approval

Business Outlook

Pros

The benefits package through AETNA is pretty good. Pair it with an HSA account for maximum costs savings

Cons

Unfortunately there is a lot of favoritism at UPS. UPS also has shifted to prioritize a DEI mindset. Trying to fit quotas and not quality resources. Raises and promotions are rare, unless you fit within special categories. Watch out for management. Look out for yourself - because no one else is.

4.0

May 1, 2026

Work-life balance is good but job stability concerns

It developer

Recommend

CEO approval

Business Outlook

Pros

There is a positive Work/life balance,

Cons

Room for advancement after manager is difficult as IT is not valued as a business enabler. Job stability is a concern as there is constant restructuring of teams.

Viewing 1 - 3 of 123 Reviews

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