Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (90) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 119 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "Free tickets and entrance to parks" ((in 60 reviews)); "Fun work environment and co workers" ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 123 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 96 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 50 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

72% would recommend to a friend

(2,037 total reviews)

Thomas L. Williams

71% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 29, 2026

Good managers make it a solid place despite poor leadership

Sr. applications engineer

Recommend

CEO approval

Business Outlook

Pros

If you have a good manager then it is a solid place

Cons

Bad upper leadership who does not listen

4.0

May 29, 2026

Good pay and fast-paced environment, but favoritism issues

Rides operation

Recommend

CEO approval

Business Outlook

Pros

good pay some good people fast paced

Cons

some people may be manager favourite and may use their power in a conflict

4.0

May 23, 2026

Supportive growth environment but limited shift hours

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

They are very helpful when it comes to your growth in the company. Benefits are good and pay is decent! Also why weekly pay and you can come in for hours if needed

Cons

Shifts can be short at least at my venue. The longest shift you’ll have is 8hrs, minus your lunch about 7.25 hrs. Sometimes you get shifts of 5hrs. Part timers don’t really get much benefits besides health and park tickets. No pto , no bereavement etc.

Viewing 1 - 3 of 2,037 Reviews

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Ratings by category

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Reviews by job title

Good managers make it a solid place despite poor leadership

Good pay and fast-paced environment, but favoritism issues

Supportive growth environment but limited shift hours

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