Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 187 reviews)); "The people are great and it's very happy to work in a theme park." ((in 124 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "Free tickets for friends and family" ((in 59 reviews)); "free entry to parks and lots of discounts" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 54 reviews)); "The managers have no clue what they are doing." ((in 44 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 26, 2020

All good

Runner

Recommend

CEO approval

Business Outlook

Pros

All things were very good

Cons

No things were at all bad

5.0

Dec 19, 2016

Senior Account Executive

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

An amazing group of people to work with! Management was very supportive and encouraging. Terrific perks came with the job. Fantastic work/life balance.

Cons

Limited room for advancement. Industry division continued to shrink over the years. Beyond that, no other cons to bring up.

5.0

Jun 7, 2026

Great benefits and discounts, but starting pay is low

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

Viewing 1 - 3 of 2,040 Reviews

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Jobs at Universal Studios

Catering - Back of House

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CityWalk Food Cashier

Universal Studios reviews FAQs

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

All good

Senior Account Executive

Great benefits and discounts, but starting pay is low

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