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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (629 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      629 reviews
      3.0
      Dec 25, 2016

      Highly Ambivalent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic and experience team of dedicated and team-oriented members.

      Cons

      Organization is very compartmentalized. Info not shared well across departments and teams, leading to duplication of efforts and needless 'reinventing the wheel', a waste of time and resources. Technology platform can be challenging/buggy, but is improving.

      4.0
      Oct 31, 2025

      Review of Upwork as a platform

      Recruitment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can set your own hours and work from anywhere. Ideal if you prefer freelance or remote work without a fixed 9–5 structure. Access to global clients from startups to established companies. Exposure to different industries and hiring styles broadens your experience.

      Cons

      Platform Fees Upwork takes a service fee (5–20%) from your earnings depending on contract value. 3. Irregular Income Work may not be consistent, especially at the beginning. Projects can be short-term with gaps between contracts.

      5.0
      Aug 14, 2025

      Pretty good

      Freelance software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty good platform to find work.

      Cons

      Their platform is not that intuitive. It just gets the job done.

      Viewing 1 - 3 of 629 Reviews
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      Glassdoor has 913 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.