Does Urban Planet pay their employees well?

According to anonymously submitted Glassdoor reviews, Urban Planet employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Urban Planet. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Urban Planet?

47% of Urban Planet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Urban Planet 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Urban Planet?

Sales Associate (140) , Retail Sales Associate (32) , Sales Associate/Cashier (24) , Assistant Manager (16) , Cashier (11) , Manager In Training (MIT) (10) , Manager (5) , Sales Representative (5) , Manager In Training (4) , Store Associate (4) , Store Manager (4) , Visual Merchandiser (4) , Monitor (3) , Sale Associate (3) , Caissier, Caissière (2)

What are the pros of working at Urban Planet according to real employee reviews?

"Great coworkers to work with" ((in 27 reviews)); "Flexible hours Friendly co" ((in 16 reviews)); "The people I worked with at both locations were great!" ((in 14 reviews)); "Discount on Apparels and friendly staff" ((in 12 reviews)); "Good work environment" ((in 7 reviews))

What are the cons of working at Urban Planet according to real employee reviews?

"The management was poor." ((in 38 reviews)); "Rude managers" ((in 19 reviews)); "Poor training" ((in 13 reviews)); "Upper management EXTREMELY unprofessional and constantly cursing in order to make employees go faster." ((in 8 reviews)); "short breaks" ((in 7 reviews))

What are the top reviewed Urban Planet locations?

Toronto , Mississauga , Calgary , Edmonton , Montreal , Brampton , Scarborough , Winnipeg , Regina , Vaughan , Vancouver , Ottawa , Hamilton , Saskatoon , Burnaby , Thornhill , Barrie , Cambridge , London , Newmarket , Oshawa , Pointe-Claire , Burlington , Etobicoke , Pickering , Kitchener , Charlottetown , Kingston , Kelowna , Nanaimo

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Urban Planet

Urban Planet reviews

3.1

47% would recommend to a friend

(354 total reviews)

Eric Grundy

26% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Senior management

2.3

Compensation and benefits

Urban Planet has an employee rating of 3.1 out of 5 stars, based on 354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Planet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

354 reviews

5.0

Jun 16, 2026

Fast-paced and friendly environment

Manager in training (mit)

Recommend

CEO approval

Business Outlook

Pros

The working environment was fast-paced, the community was very friendly, and the environment was welcoming

Cons

Personally, the only con was that the staff room was dirty, no matter how much it was cleaned

3.0

May 27, 2026

Good coworkers, but pay is low

Communications specialist

Recommend

CEO approval

Business Outlook

Pros

Nice peers and good for someone starting career

Cons

Low pay, way below market

2.0

May 24, 2026

Great discounts but a toxic work environment

Store associate

Recommend

CEO approval

Business Outlook

Pros

Discount, easy work, ever payday you get 50% off up to 4 black work appropriate clothing items plus 20% for anything else

Cons

Toxic work environment, favouritism, wants availability but hardly gives hours, especially to new associates.

Viewing 1 - 3 of 354 Reviews

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Jobs at Urban Planet

Retail Assistant Store Manager

Retail Assistant Store Manager