Does Virgin Media pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Media employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Virgin Media. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Virgin Media?

64% of Virgin Media employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Media 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Virgin Media?

Customer Service Representative (101) , Field Service Technician (57) , Sales Executive (56) , Field Sales Representative (43) , Manager (40) , Field Technician (39) , Project Manager (39) , Sales Associate (38) , Customer Service (36) , Sales Representative (36) , Sales (33) , Customer Service Advisor (31) , Field Engineer (25) , Engineer (24) , Account Manager (21)

What are the pros of working at Virgin Media according to real employee reviews?

"Good benefits and rates on VM products (if you're on Virgin Media network)" ((in 186 reviews)); "Challenging at times and meet great people." ((in 164 reviews)); "Good pay and OT" ((in 113 reviews)); "Great culture and fun to be there at the beginning" ((in 85 reviews)); "good work life balance and hybrid working" ((in 69 reviews))

What are the cons of working at Virgin Media according to real employee reviews?

"Poor Management and processes dont make sense" ((in 130 reviews)); "Long hours and also work weekends" ((in 66 reviews)); "Company is great but my only bad experiences were with poor managers" ((in 49 reviews)); "HR non existent & afraid of senior management." ((in 29 reviews)); "Senior leadership seem to think that all engineers are the guys in vans who install residential broadband and tv." ((in 21 reviews))

What are employees saying about Virgin Media layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Media layoffs and their outlook for job security at Virgin Media in 2026.

Skip to content Skip to footer

Notifications

Virgin Media

Virgin Media reviews

3.5

64% would recommend to a friend

(2,326 total reviews)

Lutz Schüler

63% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Virgin Media has an employee rating of 3.5 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Media employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

2K reviews

5.0

Jun 3, 2026

Great culture and perks, but increasing micromanagement

Accountant

Recommend

CEO approval

Business Outlook

Pros

Brilliant company , great perks , great culture . Mgt actually do want to listen and improve .

Cons

Starting to get more micro mgt in requiring 8 days mandatory in office and all cameras on . No idea why they would do this as 80% engagement score up to now

5.0

May 30, 2026

Good company, but hours and pay are concerns

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Very good company to work for.

Cons

Working hours and contracted pay.

5.0

May 29, 2026

Great career growth, but office return required

Service manager

Recommend

CEO approval

Business Outlook

Pros

Great for career progression and diversity

Cons

back to the office mandate

Viewing 1 - 3 of 2,326 Reviews

Top companies for "Compensation and Benefits" near you

Bell

3.6★Compensation & Benefits

Shaw Communications

3.6★Compensation & Benefits

COGECO

3.6★Compensation & Benefits

Tata Communications

3.5★Compensation & Benefits

Jobs at Virgin Media

Retail Advisor, 20hrs, Wrexham Hope Street

Field Service Engineer - Belfast

Belfast, Northern Ireland

£29K - £36K /yr

(Employer provided)

View job

Retail Advisor, 16hrs, Newry

Newry, Northern Ireland

£13 - £13 /hr

(Employer provided)

View job

Retail Advisor, 38hrs, Wrexham Hope Street