Is Virgin Mobile a good company to work for?

Virgin Mobile has an overall rating of 3.7 out of 5, based on over 394 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Virgin Mobile to a friend and 51% have a positive outlook for the business. The best reviews about Virgin Mobile have been left by employees working as Sales Representative , Sales Consultant and Sales Associate .

Does Virgin Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Mobile employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Virgin Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Virgin Mobile?

66% of Virgin Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Virgin Mobile?

Sales Associate (62) , Sales Representative (51) , Sales Consultant (17) , Customer Service Representative (13) , Store Manager (12) , Sales (8) , Assistant Manager (4) , Retail Sales Associate (4) , Customer Service Representative (CSR) (3) , Marketing (3) , Mobile Sales Associate (3) , Retail Sales Representative (3) , Virgin Mobile Employee (3) , Customer Service (CSR) (2) , Customer Service Specialist (2)

What are the pros of working at Virgin Mobile according to real employee reviews?

"commission is good but hard to achieve" ((in 37 reviews)); "Decent pay and sales bonuses" ((in 22 reviews)); "great people to work with" ((in 20 reviews)); "Great culture, really fun place to work!" ((in 19 reviews)); "great team" ((in 14 reviews))

What are the cons of working at Virgin Mobile according to real employee reviews?

"management is terrible" ((in 15 reviews)); "Regional Managers have blocked many applications to Headoffice and will always block them." ((in 14 reviews)); "Upper management is inept and lied in regards to hazard pay during covid." ((in 7 reviews))

What Virgin Mobile locations have received the highest employee ratings?

Vancouver , Toronto , Ottawa , Winnipeg

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Virgin Mobile

Virgin Mobile reviews

3.7

66% would recommend to a friend

(346 total reviews)

Tom Mockridge

70% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.3

Compensation and benefits

3.1

Career opportunities

Virgin Mobile has an employee rating of 3.7 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

346 reviews

3.0

Oct 10, 2014

Working at virgin mobile

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Its great because the breaks are long. My co-workers are fun and great to laugh with.

Cons

Meeting monthly quotas. Where i worked, turnover was very high. Manager did not do anything to motivate you. They can always hire someone anyway so they don't really care about their new hires. Its pretty boring standing and doing nothin.

4.0

May 30, 2023

Went downhill

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, with commission and flexibility, great with incentives and rewards, company perks are also a plus

Cons

The merger of bell selling virgin, tanks your sales as a sales rep at virgin. The company wins and you lose. Not the same

3.0

Mar 20, 2021

Decent Company, has gone downhill

Virgin mobile sales representative

Recommend

CEO approval

Business Outlook

Pros

Typical Sales environment. Nobody wants you at their store unless you're good at sales. Money is good. People are the best to work with.

Cons

Terrible Managers, they only sell and they don't care for you anymore. Company has gone downhill over who should run the stores. If you sell and you're a shark you should be here. Upper Managers (RMs) are just there to annoy you and to never help you with anything except for threatening write ups for being late once or twice. If your RM doesn't like you, good luck. You're going to a underperforming store until you quit or get fired from a PD, about your warranty, accessories, internet or whatever else they want to write you up for, it doesn't matter, they're going to find something. You will not be promoted to Headoffice. Regional Managers have blocked many applications to Headoffice and will always block them.

Viewing 1 - 3 of 346 Reviews

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