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      Waterstone's

      Engaged Employer

      Waterstone's reviews

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      3.7

      60% would recommend to a friend

      (913 total reviews)
      avatar

      James Daunt

      62% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Waterstone's has an employee rating of 3.7 out of 5 stars, based on 913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waterstone's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      913 reviews
      3.0
      Jun 1, 2026

      Good discount

      Bookseller
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% discount was really good

      Cons

      Understaffed which meant lots of time on your own on the shopfloor

      4.0
      May 31, 2026

      Pleasant atmosphere

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice atmosphere, for the most part attracts a nice customer base too.

      Cons

      Waste management was bad. At the cafe we were required to throw out so much good food rather than give it to charities.

      Viewing 1 - 3 of 913 Reviews
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      ReviewsWaterstone's reviews

      Glassdoor has 1,020 Waterstone's reviews submitted anonymously by Waterstone's employees. Read employee reviews and ratings on Glassdoor to decide if Waterstone's is right for you.