Jun 4, 2026
Waterstone's reviews
60% would recommend to a friend
James Daunt
62% approve of CEO
48% positive business outlook
Waterstone's has an employee rating of 3.7 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waterstone's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.4 stars).
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Reviews by job title
915 reviews
Apr 22, 2026
The best side of retail!
Anonymous employee
Waterstone's Response
1moThank you for taking the time to share your experience of working for Waterstones. Feedback from former employees is enormously important and we are pleased to learn that your time with us proved to be so positive. We have taken careful note of your accompanying concerns and we will ensure these are communicated to the relevant team.
HR Team
Apr 18, 2026
Waterstone's Response
1moThank you for taking the time to share your experience as a Senior Bookseller. We’re really pleased to hear that you enjoy the friendly team environment, the opportunity to talk about books every day, and the positive relationships you’ve built with colleagues.
We also appreciate your feedback regarding communication from management and HR, as well as flexibility around holidays. We understand how important clear communication and work-life balance are, and your comments will be shared with the relevant teams as part of our ongoing efforts to improve the colleague experience.
Thank you again for your positive review and continued contribution to the team. We’re glad to hear you’re enjoying your role, and we wish you continued success in your position.
HR Team
