Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

54% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 197 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 124 reviews)); "Good salary and esxpections of work" ((in 122 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.3

54% would recommend to a friend

(2,929 total reviews)

Devin McGranahan

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.9

Senior management

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 23, 2015

Turned into a nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Four weeks of vacation. Some great individuals still left in the company. Small office perks like fruits, candy and Friday breakfast.

Cons

This was a good place still three years ago, but has since turned into a nightmare. Currently key people are leaving in throngs after being thoroughly frustrated with their work. Company is completely aimless with no vision on what to implement and how to get it out. Horribly bureaucratic environment where finger-pointing is common. Lots of individuals who do not collaborate or help in meeting deadlines or targets. Outsourcing development and testing work to India is looking to be a disaster, slowing development even more. Compensation is mediocre and delivering results is not being recognized. Bonus program is a joke and managers retaliate against individuals. Very toxic work environment that has made many employees physically sick.

1.0

Feb 13, 2015

Extremely poor culture, top down. Need a miracle to turn things around.

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are reasonable MSP coverage Travel Office space

Cons

No resources or tools to do your job Archaic systems, lacking real technology Takes ages if ever to implement anything Lack of support, bureaucratic, red tape Toxic culture destroying the business No investment or recognition in real talent Unqualified management with personal agendas Not confident that top leadership actually understood the business

1.0

Oct 4, 2014

High Turnover. Former employee.

Fx dealer

Recommend

CEO approval

Business Outlook

Pros

Easy to break into the world of FX. Good people I worked with for the most part. Can make decent money. Infrastructure is in place.

Cons

Where do I start. Very mismanaged, extremely low morale. Lost most of its most talented employees. The merging of 3 companies did not go well. Very disorganized senior management with no clear direction. Doesn't seem like the company knows what it wants to do.

Viewing 1 - 3 of 2,929 Reviews

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Jobs at Western Union

Manager, Accounts Payable

Senior Manager, Pricing

Senior Sales Operations Specialist

Manager, Implementation and Integration

North America Finance Manager