Zara reviews

3.3

52% would recommend to a friend

(9,512 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

49% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

quick-paced so there's always something to do; decent intro to the world of retail

Cons

Very poor, forgetful and disorganized management; low employee discount; most long time co-workers are not friendly; cut back your shifts even if you cut back your availability by a little bit; no breaks for 5 hour shifts; overall a terrible environment to work PT in - save yourself the experience and find somewhere else

3.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

An amazing place to begin your career as they take chances and give great opportunities to people just starting out on their career.

Cons

Be prepared to give up on a personal life. There is no work/life balance. Which would be fine for some people if your were compensated fairly.....but you probably wont be.

1.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to work with some amazing and very diverse teams. Some managers and staff are fun to work with and very supportive. I got to meet some of my friends through work who I am still in touch with after leaving the company.

Cons

The company expects you to be able to act as a general manager, operational manager and support other departments while you are in the middle of solving a customer issue. And also trying to cover shifts for 5 employees who called in sick or didn't show up to work. The company doesn't provide the departments with enough labour hours in order to run the floor according to their "standards", so the managers end up doing most of the work as floor staff.

Viewing 1 - 3 of 9,512 Reviews

Glassdoor has 15,232 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.