iHerb reviews

3.8

73% would recommend to a friend

(767 total reviews)

Emun Zabihi

81% approve of CEO

81% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

767 reviews
5.0
Nov 7, 2021

Good place to work

Recommend
CEO approval
Business Outlook

Pros

iHerb is a good place to work. They treat you well.

Cons

Hours can get tacked on to the end of an already long day.

5.0
Nov 5, 2021

IHERB

Recommend
CEO approval
Business Outlook

Pros

Great Company to work for,good benefits,good environment.Personally speaking i love to work for IHERB

Cons

we need a litlle bit more communication

1.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Wide variety of technologies make a good resume builder for Jr.'s. Assuming they haven't all quit yet, theres a few good people left. Potential to become a very big company.

Cons

This list can be up to a mile long but for brevity sake I'll just say that the primary reason that 100 people quit this year alone and tanked the glassdoor from a 4.5 to a 2.7 ( and still plummeting) is the new management. The new wave of managers poached from Amazon hired by the new "CTO" are so amazingly terrible at their jobs that anyone who stays longer than a month should earn a Nobel Peace Prize. If it's not that, then it is the politics, nepotism/favoritism, absurd lack of transparency, deceit, slave driving, serial toilet seat pooper (how can they miss?), semi annual reorgs, barely functional tech stack, 24/7 on call with the worst work/life balance, vastly unbalanced positions/pay, mediocre employees getting paid more than some of the smartest people in the room, the empty promises of "culture changes are coming", the list can go on. HR makes blanket changes that affect everyone without thinking about how it actually affects employees, like changing FTO to PTO but not frontloading it based on time taken before. I had -80 PTO hours a month after they implemented the change. Then they enforced raises and promotions to only happen once a year in October, but then gave management and their favorites raises and promotions before then anyways. By the time October actually came around, many were given 0-1%. It took about a week of looking to find a job paying ~40% more. Look forward to being replaced by offshore mediocre developers. A more recent development was that the shares we vested will not be paid out in 2020. I am not getting paid and neither will you. I look forward to seeing the fake response from the "CTO" aka HR with a counterbalanced 5 star review that says "everything's great here 'i am content'." gotta maintain that very impressive 2.7 score. Every place I interviewed at asked me about whats happening at iHerb as they are all getting tons of applicants from iHerb and laughing at its current state. This company is the laughing stock of Irvine in the tech industry.

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iHerb Response
6y
Thank you for reaching out with your feedback. It’s always important for us to hear constructive criticism and we take your concerns very seriously. Rest assured that these will be addressed internally. We wish you the best with all of your future endeavors!
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Glassdoor has 805 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.