Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iQor?

53% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (675) , Customer Service Representative (CSR) (264) , Agent (108) , Call Center Agent (100) , Customer Service Agent (91) , Senior Agent (77) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay is good and so are the hours" ((in 144 reviews)); "Good people and caring." ((in 111 reviews)); "Good benefits and gain experience" ((in 89 reviews)); "Work from home is good i guess." ((in 66 reviews)); "workers and good training" ((in 64 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 215 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "Rude and unprofessional “managers”" ((in 46 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

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iQor

iQor reviews

3.2

53% would recommend to a friend

(3,162 total reviews)

Chris Crowley

64% approve of CEO

47% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.7

Work/Life balance

iQor has an employee rating of 3.2 out of 5 stars, based on 3,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 28, 2017

If you like being lied to this the best place to work

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Had nothing to do got hired because looking pretty with no call centre experience

Cons

Told by management to hide things from agents like about getting perks like visa gift cards or bonuses

1.0

Oct 19, 2016

Unorganized

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work mates. Enviorment is not that bad. Benefits not that bad but not enought to stay here.

Cons

Very poor management, supervisors being disrespectful to employees, no oportunities, they hire managers from then street rather then promoting people, not profesional AT ALL, ask a lot, give very little back, lie and hide stuff from employees, violate rights. If you have nothing at all, you can come here to make money for rent, just dont stay here.

3.0

Jul 14, 2025

B

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule that can help balance your life

Cons

Salary is bad and the compensation plan is not good enough

Viewing 1 - 3 of 3,162 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collection Representative

Call Center Collections Representative - $16.50/hr

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Call Center Supervisor

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If you like being lied to this the best place to work

Unorganized

B

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