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Pressure on insurance brokers to deliver growth and efficiency is intensifying as consolidation, growing complexity, and rising client expectations converge. In 𝗧𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗔𝗜-𝗜𝗻𝗳𝘂𝘀𝗲𝗱 𝗕𝗿𝗼𝗸𝗲𝗿, @Aydin Betez examines how firms are capturing more of the value chain through integrated platforms, stronger data foundations, and AI-enabled operations. How effectively you act now will matter more than ever. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 to see how you can stay ahead in an AI-driven brokerage market: https://www.capco.com/intelligence/capco-intelligence/the-future-ai-infused-broker
Autonomy is accelerating across enterprise systems, but trust does not happen automatically. As AI takes on more decision-making, governance must evolve from an external checkpoint into something embedded within the architecture itself. This third article in our 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 series examines how trust by design enables autonomous systems to operate safely, transparently, and at scale. Curious to see how trust can be engineered into AI systems? 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲: https://www.capco.com/Intelligence/Capco-Intelligence/architecting-the-intelligent-enterprise-part-3 Authors: @Mauro Confalone @Amit G. @Binodanand Mishra
Instant payments demand a new level of speed and precision. Discover how AI delivers real-time monitoring, better accuracy and unified fraud-AML-sanctions insights. ✅ Explore Part 1 of the series now. https://www.capco.com/intelligence/Capco-Intelligence/how-ai-is-transforming-payments-and-financial-crime-monitoring
Kick-start your career in consulting with Capco’s 2026 Associate Talent Program (ATP) in Toronto. From immersive training to hands-on client work across banking, capital markets, risk, and insurance — ATP equips you with the skills, confidence, and support to grow a long-term consulting career in financial services. 📌 Apply by: February 2, 2026 📅 Start Date: September 2026 (Toronto) 🔗 Apply today: Business Consulting: https://www.capco.com/Careers/Job%20Search/Office%20Detail?gh_jid=7539885 Technical Consulting: https://www.capco.com/Careers/Job%20Search/Office%20Detail?gh_jid=7539998 #FindYourPlace #GraduateCareers #MakeADifference
We’re continuing to invest in our Energy capabilities across Canada, and we’re excited to welcome Dave Arnot as our new Energy Practice Lead. Based in Calgary, Dave will play a key role as we expand our Energy presence and support clients across energy, commodities, and adjacent markets. He brings deep experience spanning trading, risk management, and regulatory compliance — capabilities that are increasingly critical as the sector navigates market volatility and transition. Dave joins at a pivotal moment for our Energy practice, and we’re delighted to have him on board as we build momentum across Canada. Connect with Dave to learn more about how we’re supporting energy clients across Canada.
The direction of travel for communications surveillance is clear. Based on insights from 43 global institutions, 𝗖𝗮𝗽𝗰𝗼 and @NICE Actimize are hosting a live webinar to unpack the key findings from the 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗿𝘃𝗲𝗶𝗹𝗹𝗮𝗻𝗰𝗲 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴 𝗥𝗲𝗽𝗼𝗿𝘁 and what they mean for firms planning their next steps. Hear from @Jamilia Parry (Capco) and Steve LoGalbo (NICE Actimize) on how leading banks are using 𝗔𝗜 𝗮𝗻𝗱 𝗮𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 to modernise surveillance and respond to rising regulatory expectations. 📅 5 February | 14:00 GMT / 09:00 EST 🔗 Register here:
Conversations about wellbeing at work really matter - especially when they move beyond words and into how organisations show up for their people. ✅ The importance of flexibility and equality of flexibility - you don't have to have a specific reason to request it and that's okay. ✅ One of our core values at Capco is Make a Difference. I truly believe this is one we strive to make for all employees. ✅ There's having reactive and proactive approaches to Mental Health. As we progress as organisations, both are important but the proactive approach needs that focus.
👋 Meet Chirag – Head of Technology & Engineering at Capco Poland Originally from Delhi and now calling Warsaw his second home, Chirag brings more than 14 years of IT experience, with a strong focus on strategic delivery, operational excellence, and building high-performing teams. What drives him? Challenging convention, creating meaningful impact, and empowering people to grow. His upbringing in India shaped his openness, resilience, and belief in teamwork — values that align strongly with Capco’s culture. At Capco, we’re proud to foster an environment where diverse backgrounds, perspectives, and leadership styles are not only welcomed but truly celebrated. Read more about Chirag and his journey at Capco here: https://www.capco.com/Careers/meet-our-people/Chirag-Seth
𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 is redefining how teams plan, design, and deliver software. It combines precision and speed with the human oversight needed to ensure trust and accountability. Tools like Capco’s 𝗕𝗔 𝗚𝗲𝗻𝗶𝗲 demonstrate how Agentic AI is making delivery smarter and more efficient. By streamlining how teams capture and refine requirements, it frees them to focus on higher-value work and drives faster, more consistent outcomes. In Part 1 of our series 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, we explore how embedding Agentic AI across the SDLC helps organizations streamline workflows, enhance quality and unlock measurable value at every stage of delivery. 𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗵𝗼𝘄 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 𝗶𝘀 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗲𝗿𝗮 𝗼𝗳 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ➡️ https://www.capco.com/intelligence/capco-intelligence/navigating-the-sw-development-lifeycle-with-agentic-ai-part-1
Conversational banking is bringing inclusivity to the heart of digital transformation, enabling people to engage through voice, text, or even wearable technology. These interactions not only improve convenience but also make banking more human, empathetic, and connected. In their latest article, 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴: 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘀𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗶𝗻 𝗳𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, @Sam Riordan, @Graeme Carmichael and @Costa Stathis share how AI-driven conversations are helping financial institutions strengthen relationships, build trust, and remove barriers for vulnerable customers. As expectations continue to grow, this approach offers a smarter, more inclusive way forward. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 to discover how Capco is helping financial institutions give every customer a voice ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/conversational-banking-transforming-customer-interactions
