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A critical factor appealing to clients seeking a more holistic level of CX support is ContactPoint 360's ability to aggregate such a wide array of talent, technology and expertise within one agile organization. ContactPoint 360 is taking a new hybrid approach to CX by offering full-service omnichannel call center solutions, full-stack developers, product managers, and digital transformation experts all working together to assist clients to connect with their customers via all points on the customer journey compass.
Multichannel Contact Center recognized for its Employee first approach Mississauga, Ontario – October 30, 2019 – ContactPoint 360, Inc. is proud to announce that the company has been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Since its inception in 2007, ContactPoint 360 has been a leading proponent of the “employee first philosophy”. The company places the highest priority on fostering a great workplace for associates.
Mississauga, Ontario, January 21, 2020 – ContactPoint 360, Inc. is proud to announce that our organization has been named on the 2020 list of Best Workplaces for Inclusion. To be eligible for this list, organizations must be Great Place to Work Certified in the past year and at least 90% of employees must agree they are treated fairly, regardless of personal characteristics (such as gender, ethnicity, age, sexual orientation). Great Place to Work® Canada, determines the best companies based on employee responses to inclusion-related Trust Index statements. ContactPoint 360, Inc. received this honour after a thorough and independent analysis conducted by Great Place to Work®.
Mississauga, Ontario, March 24, 2020 – ContactPoint 360, Inc. is pleased to announce that the company has been named to the 2020 list of Best Workplaces for Women in Canada.