Housekeeper Job Description

What is a Housekeeper?

Housekeepers perform various light cleaning duties that maintain private households and commercial establishments including hotels, homes, restaurants, and hospitals. They clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, and locker rooms. They are responsible for the cleaning of heavy-duty items including rugs, carpets, upholstered furniture, and draperies.

Housekeepers sometimes care for children or the elderly by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, or other needs. Housekeepers perform general cleaning to ensure zones including floors or windows are spotless and presentable to visitors, employees, or residents. They are responsible for tracking and updating an inventory of cleaning supplies and paper goods and ordering and replenishing them when needed. If they work in a setting that includes lodging, they are responsible for changing sheets and linens by removing used items and replacing them with fresh ones. Housekeepers are also tasked with mopping, vacuuming, dusting, and cleaning and disinfecting when necessary. There is no minimum education requirement for housekeeping positions, although those who work with children or the elderly may be required to take first aid and CPR courses.

Housekeeper Job Description Template

Job Overview

Responsibilities for Housekeeper

  • Inspect areas to confirm cleaning standards have been met.
  • Assure the efficient use of supplies and equipment.
  • Manage, train and recruit members of the housekeeping team.
  • Assist in the laundry and uniform area as necessary.
  • Maintain a clean, safe and orderly condition.
  • Ensure all safety policies and procedures are strictly adhered to.
  • Fold and store clean linens, report damages to supervisor.
  • Stock housekeeping cart with supplies at end of each shift.
  • Ensure that bowls, sinks, walls, exposed pipes, etc. are cleaned.
  • Must be able to walk, climb stairs and ladders.
  • Report needed repairs of unsafe conditions to a manager.
  • Respond to and handle guest problems and complaints effectively.
  • Interact with guests to solve problems and ensure satisfaction.
  • Pulling up to 50 lbs., a housekeeping cart and vacuum cleaner.
  • Correct housekeeping issues in the unit prior to guest arrival.

Qualifications for Housekeeper

  • Prior experience in a customer service or housekeeping position.
  • A positive attitude and strong work ethic.
  • Able to multitask and maintain composure during interactions with clients and guests.
  • Pays attention to detail and ensures work areas are sanitized, buffed. and polished.
  • Demonstrated leadership skills and professionalism.
  • Experience with Microsoft Vista and other computing systems.
  • Strict attention to personal grooming.

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Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it's easy on the eyes
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