Account Manager applicants have rated the interview process at ADP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ADP overall takes an average of 24 days.
Common stages of the interview process at ADP as a Account Manager according to 4 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Hiring event with 15 candidate, a lot of basic behavioral question that lead to a 2nd round with another interviewer. Overall the whole process was about 1 hour but waiting to get interview took an extra 30 minutes.
Interview questions [1]
Question 1
Describe a time there was an irate customer and how did you handle the situation?
I applied through a recruiter. The process took 4 weeks. I interviewed at ADP (Milwaukee, WI) in Aug 2025
Interview
A recruiter reached out to me telling me about two open positions. One was for BD and the other was for AM. He set up an interview with the hiring manager to determine what the best fit was for me. The first thing the hiring manager said was they didn't currently have any openings but wanted to interview for the future. While I appreciate the manager was upfront, the recruiter was not.
I applied through an employee referral. The process took 2 weeks. I interviewed at ADP (Budapest) in Jun 2021
Interview
overall the interview was 2 hours long, and it included many situational questions. second part was technical - Excel Vlookup tasks. before interview you have to complete an analytical test
Interview questions [1]
Question 1
- any relevant experience regarding customer service?