I applied online. I interviewed at ASDA (Northampton, England) in Jun 2025
Interview
Standard, bunch of people in a room and we go over values and scenario questions, focusing on customer service excellence. Also gives you an opportunity to meet your potential colleagues and work with them.
I applied online and was invited for an interview a few days later. The interview was conducted by a store manager and lasted around 20–30 minutes. They asked about my previous customer service experience, availability, teamwork skills, and how I would handle different situations with customers. The atmosphere was friendly and professional, and I was given information about the role and expectations.
Interview questions [1]
Question 1
How would you handle a difficult customer who is unhappy with a product or service?
Easy interview , no questions to catch me out
Really quick response
Friendly interview staff who made me feel at ease and asked questions about personal interests too which made a big difference
Good interview process. Friendly, helpful and informative of role. Seems like a good company. Would highly recommend to other people. Unfortunately the role wasn’t for me but overall a positive experience.
