Glassdoor users rated their interview experience at Merlin Entertainments as 100% positive with a difficulty rating score of 4 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Head of Marketing and rated their interviews as the hardest, whereas interviews for Head of Marketing and roles were rated as the easiest.
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It starts as a Group interview with a few different role playing and small group activities. After this, half the group was sent away and those who stayed had Individual interviews.
Interview questions [1]
Question 1
Availability, experience dealing with crowds, customer service
I applied in-person. The process took 1 week. I interviewed at Merlin Entertainments (Stoke-on-Trent, England) in Feb 2026
Interview
I applied on their website. Then I got an email stating the interview date and If I was okay to attend. I replied yes and went to the place at the right time.
Interview questions [1]
Question 1
What makes you interested in this role here and how much you know about the things you need to do.
Ghosted after the first interview despite finishing on positive notes and arranging a day for next steps. No response to follow up emails asking for clarification or information. Really poor communication.
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