Customer Service Agent applicants have rated the interview process at TTEC with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 9 days.
Common stages of the interview process at TTEC as a Customer Service Agent according to 2 Glassdoor interviews include:
Skills test: 33%
Background check: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
La verdad la entrevista fue rapida, si el mismo dia tienen la respuesta si entraste o no, yo la verdad el mismo dia que fui con mi cv y me hicieron los examenes de ingles ya me tenian aprobado, yo me tarde un poco mas porque habia oferta en la campaña de Doordash y acepte esperar una respuesta
Interview questions [1]
Question 1
¿tienes experiencia? (no necesaria)
¿algun medicamento o droga que consumas?
On Point well executed, trained Recruiters they are very knowledgeable with the criteria they are looking for an agent. focuses on behavior (Past behavior) to determine how you deal with difficult task
Interview questions [1]
Question 1
Difficult Situation that you have to deal with and how did you manage it
Group interview, zoom information session about position and salary, if you decide to continue then there is a 2nd interview in another zoom room. After the 2nd interview, an offer is made to accept or decline.