How do employees rate PetSmart?

Employees rate PetSmart 3.1 out of 5 stars based on 10,810 anonymous reviews on Glassdoor.

How can I get a job at PetSmart?

To get a job at PetSmart, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at PetSmart and prepare for tough questions.

Do people recommend working at PetSmart?

Overall, 37% of employees would recommend working at PetSmart to a friend. This is based on 10,810 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at PetSmart?

67% of job seekers rate their interview experience at PetSmart as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at PetSmart.

How do employees rate the business outlook for PetSmart?

29% of employees think that PetSmart has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at PetSmart

PetSmart Snapshot

3.1

based on 10,784 ratings

37% would recommend to a friend

Ken Hicks

25% approve of CEO

2 OfficesLocations

Life at PetSmart

Company updates

PetSmart

3d

We’re taking a walk down memory lane and celebrating 40 years of PetSmart 🎉 ...Show more

We’re taking a walk down memory lane and celebrating 40 years of PetSmart 🎉

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PetSmart

4d

Hugs from fluffy buddies are one of the many reasons that a role in our salons are pawsome. 🥰 Along with paid on the job training, the opportunity for additional earnings through commission, benefits to bark about and the support to keep growing your grooming career....Show more

Hugs from fluffy buddies are one of the many reasons that a role in our salons are pawsome. 🥰 Along with paid on the job training, the opportunity for additional earnings through commission, benefits to bark about and the support to keep growing your grooming career.

0

PetSmart

2w

Big congratulations to Jeff, one of PetSmart's Associates of the Month! Their team says, "Their dedication to animal welfare shines through in everything they do from consistently checking on animal habitats to diligently maintaining our fish system and ensuring it meets the highest standards. Beyond their work with the animals, Jeff is truly a staple of our store reliable, positive, and always willing to jump in and support both teammates and customers. Their strong work ethic and genuine care make a lasting impact every day." Thank you Jeff for all you do, we appreciate you (and so do all the pets you serve! ☺️) ...Show more

Big congratulations to Jeff, one of PetSmart's Associates of the Month! Their team says, "Their dedication to animal welfare shines through in everything they do from consistently checking on animal habitats to diligently maintaining our fish system and ensuring it meets the highest standards. Beyond their work with the animals, Jeff is truly a staple of our store reliable, positive, and always willing to jump in and support both teammates and customers. Their strong work ethic and genuine care make a lasting impact every day." Thank you Jeff for all you do, we appreciate you (and so do all the pets you serve! ☺️)

0

PetSmart

2w

The right place, right team, and right reasons to show up to work every day. 🐾 Whether you’re just starting out or growing your career, there’s a spot for you to help make pet's lives better here in #LifeAtPetSmart. #AnythingForPets...Show more

The right place, right team, and right reasons to show up to work every day. 🐾 Whether you’re just starting out or growing your career, there’s a spot for you to help make pet's lives better here in #LifeAtPetSmart. #AnythingForPets

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PetSmart

1mo

Something we're feeling proud about today?! PetSmart groomers and Maricopa County Animal Care & Control worked together to help adoptable pets look and feel their best—fresh, cared for, and ready to meet their future families. 💙 From baths to haircuts (and plenty of cuddles), these pets are now feeling confident and adoption-ready. #LifeAtPetSmart #CommunityLove...Show more

Something we're feeling proud about today?! PetSmart groomers and Maricopa County Animal Care & Control worked together to help adoptable pets look and feel their best—fresh, cared for, and ready to meet their future families. 💙 From baths to haircuts (and plenty of cuddles), these pets are now feeling confident and adoption-ready. #LifeAtPetSmart #CommunityLove

0

Photos

PetSmart photo of: Outside a typical Petsmart, located in Secaucus, New Jersey. (Photo copyright Nightscream)

PetSmart awards & accolades

Best Customer Service, Forbes, 2026
Best Brands for Social Impact, Forbes, 2026

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Jobs at PetSmart

Retail Sales Associate Part Time

Retail Sales Associate Part Time

Retail Sales Associate Part Time

Retail Sales Associate Part Time

Retail Sales Associate Part Time

Employee reviews at PetSmart

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.6

Senior management

Employee reviews

Pet care associateFormer employee

5.0

Loved this job

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PetSmart

PetSmart Snapshot