ADP reviews

3.8

71% would recommend to a friend

(22,260 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Their benefits and compensation packages were very competitive. Often offered additional incentives, but be sure to read the fine print.

Cons

I worked at this company for 5 years. When I started I was a healthy and happy person. When I left I had numerous stress and anxiety related issues, which for the most part were due to the job. (Per my doctor and the fact that 6 months after leaving I was back to a good place). To succeed at ADP it all depends on who you know and who`s butt you`re willing to kiss. My last year there, I never changed positions, yet I had 4 different managers, all of whom expected very different things. They pride themselves on not being a call centre and putting the client first, yet in my last few years the focus made a complete shift from goals rearding service to goals regarding stats and it hurt the entire department. I`d say the worst part about ADP though was how they handled employee problems. As I said I developed severe mental illness while working there. I tried working with HR and my doctor, and though my doctor would write exactly what was going on they wouldn`t work with me. Either I was too sick to work and had to take (unpaid) STD or I wasn`t really sick and should have no problems working like everyone else. It came to a head when I had a full blown panic attack at the office and my managers solution was to lock me in a small room until I calmed down. If you like high stress, sucking up to managers, and can put up with a lot because of good pay and benefits, sure, work at ADP. If you care about your well being stay far far away.

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ADP Response
9y
Hello and thank you for this review of your experience with ADP in Nova Scotia. We apologize that your term at ADP was so tumultuous. We have escalated this review to our HR teams. Thank you again.
1.0
Jan 6, 2017

Only mediocrity can thrive at ADP

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy, repetitive. Good place to start selling software, after 8-12 months you may begin to regress in skill though.

Cons

Political, poor products, demotivated implementation and organization in general, lots of "save my job" decisions made. Poor and unequal pay among peers. Culture of fear and under-performance.

1.0
Mar 10, 2016

The company has completely gone downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues to work with. Unfortunately I can't find anything more pros to add here.

Cons

The previous president came from a Sales background and was too focused on meeting sales numbers to pacify the company shareholders. Sure it looked good but he neglected to support the back end where the folks in Implementation and Customer Service are. At the moment senior people are leaving the company due to lack of support, being overworked and being treated poorly by management. Clients are quietly leaving for other competitors without notifying ADP. The new president recognizes the hemorrhaging and the enormity of the situation they are in and realizes that he has to make very drastic moves in order to turn things around. How fast he can implement changes remains to be seen. No one wants to be in the WorkForceNow department despite the offer of very high wages being dangled. It is a very cumbersome product due to the ancient architecture it is based on.

Viewing 1 - 3 of 22,260 Reviews

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