Does Access Research pay their employees well?

According to anonymously submitted Glassdoor reviews, Access Research employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Access Research. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Access Research?

49% of Access Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Access Research 3.1 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Access Research?

Telephone Interviewer (36) , Interviewer (13) , Phone Interviewer (11) , Customer Service Representative (8) , Call Center Agent (6) , Call Agent (3) , Call Center Representative (3) , Call Centre Agent (3) , Market Research Interviewer (3) , Market Research Telephone Interviewer (3) , Bilingual Interviewer (2) , Executive Interviewer (2) , Market Researcher (2)

What are the pros of working at Access Research according to real employee reviews?

"flexible hours based on preference" ((in 15 reviews)); "people are friendly" ((in 9 reviews)); "Flexible schedule and hours." ((in 8 reviews)); "you get to choose your shifts + friendly and very helpful supervisors" ((in 6 reviews)); "the staff are friendly and there's a vending machine" ((in 6 reviews))

What are the cons of working at Access Research according to real employee reviews?

"Low pay, they cancel shifts because lack of work" ((in 9 reviews)); "Management is absolutely irresponsible and unsupportive." ((in 6 reviews)); "Minimum wage after bearing so many calls." ((in 4 reviews)); "Cut hours sometimes and no benefits" ((in 3 reviews))

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Access Research

Access Research reviews

2.8

49% would recommend to a friend

(152 total reviews)

22% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.5

Senior management

2.3

Culture & values

2.2

Career opportunities

2.0

Compensation and benefits

Access Research has an employee rating of 2.8 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Access Research employee rating is 25% below average for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

152 reviews

1.0

Mar 19, 2026

csr

Custonwr service representative

Recommend

CEO approval

Business Outlook

Pros

decent people, helpful coworkers, cubical.

Cons

management wasn’t very pleasant, pressure and stressful no support

3.0

Feb 10, 2026

Part Time

Telephone interviewer

Recommend

CEO approval

Business Outlook

Pros

flexible hours, good part time job

Cons

repetitive, bad management, bad scripts

3.0

Oct 30, 2025

Flexible hours

Telephone interviewer

Recommend

CEO approval

Business Outlook

Pros

Flexible hours- you can choose your schedule (only needed a minimum of 3 shifts a week); work from home; alright job if you want additional income or you are a sahm or a student

Cons

Pressure to always hit the quota; being disrespected by some people that you call to get the survey; supervisor and team leaders review your calls and sometimes what the other person recommends differs from the other ( different interpretation of some rules) which causes confusion

Viewing 1 - 3 of 152 Reviews

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