Aritzia reviews

3.3

47% would recommend to a friend

(3,455 total reviews)
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Jennifer Wong

60% approve of CEO

47% positive business outlook

Aritzia has an employee rating of 3.3 out of 5 stars, based on 3,455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aritzia employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The office is beautiful and the discount allows you to purchase their high priced clothing guilt-free. The new leaders in the organization are breathing new life into this stodgy old company. Aritzia focuses on hiring the best people and does a really great job of it. Most of the office staff have a high level of schooling and / or an exceptional career pedigree and it is great to work with people like this.

Cons

1) Uninspiring and dysfunctional leadership team. The amount of micro-management and the inability to lead others are sentiments often lamented upon by my colleagues. It is typical to see managers and executives working on junior level work, totally disregarding the needs of their teams. Of particular note are the executives who have worked their way up in the organization. They appear oblivious to their own shortcomings but would benefit greatly from leadership training and coaching. 2) Work / life imbalance. If you wish to move ahead at Aritzia, you should expect to work more than your contracted hours per week. Forty-five to fifty hours at an employee level and you would be considered average. Fifty-five to sixty-five hours average for management, more for everyone during peak business periods or if you wish to be recognized as for advancement. You may have above average pay when you get hired but when you factor in your expected overtime, the pay really is not that great. 3) Lack of technology. The company is in desperate need of technology to assist with data collection, manipulation, interpretation, storage, retrieval, and dissemination. Instead, employees do much of this non-value added work manually, which makes up a significant chunk of each employee's work day, management and executives included. 4) Lack of innovation and empowerment. This company is far behind the pack when it comes to innovation and it would take a radical change to get this company out front where it wants to be. It's not because of a lack of talent. In fact, there are some pretty exceptional people here. It's the culture of micromanagement (otherwise known as How We Work) that has stagnated the whole company. Empowerment does not exist here. Don't expect decisions to be made, for even the most simple problems, without exhaustive and belaboured efforts. Even then, all decisions will be made by someone at an executive level, most likely the CEO. In an office of 350+ employees, this creates bottlenecks and waste everywhere. Sadly, the top jobs are given to those who are great at creating reports using the right font, text size, and paragraph formatting.

1.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

very good pay, fun city (Vancouver), good discounts, welcoming and professional treatment until the first day on the job

Cons

- worst job I ever had - toxic atmosphere, humiliating communication , dehumanizing treatment by managers and directors - insane work hours from day one: weekend and late night work always expected, weird looks if you want to take vacation - they have certain protective rules in place but your manager will get mad if you actually point those out. (At the beginning you are not to work at the weekends, you won’t get access to servers, but they make you work nonetheless) - getting „scolded“ like a child in front of collegues for not behaving exactly the way your manager envisioned - directors with obvious social disorder, making people in meetings so uncomfortable they start crying. Nobody dares to ever speak up because it is known such people get terminated - reports of unprofessional, psychologically abusive behavior to management will be reportet back to the abuser instead of protecting the person who suffered - abusers are being protected at all costs - management uses fear strategies as tools to make employees work even harder - praise is given to people in team meetings who sacrifies a vacation, a birthday of a loved one, or a bank holiday for a semi-urgent task - they describe their toxic work culture as high „performance culture“ which serves as a great excuse to create unhealthy competition between „team“ members - they make you sign an agreement to not work at any competitor for a year after Aritzia which makes it impossible to work anywhere within the clothing industry afterwards unless you switch careers (lol) - they make you sign NDA‘s to shut you up about mistreatment - they want every employee to use their special Aritzia language with lots of abbreviations and specific words no other company uses. Like this they can spot how fast you shed off your personal style and become one of them - you will probably develop ptsd, a sleeping disorder, loose social contacts - you might develop paranoia because they try to control every aspect of your personal life, wanting to know what you do at all times, why you have to go to the doctor, why you want to book a vacation, why you need any personal time etc. - your manager might share personal details you told them in private in team meetings - your director might create impossible scenarios to ridicule you in front of others to teach you a lesson and make you obey better - don’t ever question anything, you are nothing, you know nothing - don’t show any personal needs, you are not supposed to be human, you are a working robot who always agrees to whatever task outside your job description

2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- Driven, intelligent workforce - Great brand - Fun events - There is a great opportunity for success at this company IF you play the game - This company has a great outlook in terms of product and sales. However, the cost is to their employees who are overworked, and are constantly fixing operations on the fly overtime.

Cons

- You either fit the culture and love it, or you don't match the "Aritzia image" and get squeezed out. The exception to this is in the IT teams with a very different (and much friendlier) sub-culture. - High turnover in all areas of the organization means everything is always in a state of transition, people are continually covering for others, and knowledge is constantly being lost. - Operationally, things always break down, and there is a new 5-alarm fire almost weekly requiring "all-hands on deck". - Considering the caliber of people hired, the ideas, tools, processes, and techniques they bring to Aritzia are often shutdown in favor of the existing status-quo. - Industry best practices are not followed, and often, ethically questionable decisions are made. - Extremely political environment where seniority trumps reason. - You either love it, or hate it. There doesn't seem to be a middle ground at this company.

Viewing 1 - 3 of 3,455 Reviews

Glassdoor has 3,715 Aritzia reviews submitted anonymously by Aritzia employees. Read employee reviews and ratings on Glassdoor to decide if Aritzia is right for you.