Bailey Nelson reviews

3.6

71% would recommend to a friend

(199 total reviews)

Nick Perry

Not enough data to show CEO approval

48% positive business outlook

Bailey Nelson has an employee rating of 3.6 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bailey Nelson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

199 reviews
2.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture is great and store level management has our backs. Interesting work and lots to learn.

Cons

- compensation is not fair for scope of work. At $17/hour, you’re doing not only general retail tasks, but administrative work for appointments and for optometrists, dealing with insurance and billing, troubleshooting vision issues, fitting glasses, pre-testing patients. We are selling medical devices after all, but the issue with all of these modern optical stores is they spin it more as a retail role where you’re really doing the work of a dispensing optician. - for this reason, I feel we are greatly taken advantage of as “eyewear stylists”. In Vancouver, the living wage has been reported as almost $21/hr, and this is a figure from 2018 - can imagine this has jumped quite a bit with inflation. BN has a “learn to earn” program where you get a $1 raise every 6 months of employment, up to 18 months. Meaning, it would take me a year and a half in this role to still make below a living wage. Yes, there’s bonuses (if you reach goal only) and okay benefits, but this is not enough. - the training is not enough. Considering how much there is to learn not only about optical but also software etc, there should be much more thorough training before being dropped into the deep end. - overall just feel taken advantage of. Pay is unfair and although the work environment and culture is great, I can’t pay my rent with good vibes.

1.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

In store teams are great, that’s about it.

Cons

This company does not care one iota about the safety and mental well-being of their employees who work in stores. The only thing they seem to care about is making the most amount of money possible while putting their employees at risk. The attitude is very much “put on a happy face and suck it up” because they’re terrified of offending their customers by putting employee safety first. HO employees get to work from the safety of their homes but call the shots on employee safety measures. They view their in store employees as vehicles to make money, nothing more. We are disposable. Extreme lack of supports for employee mental well-being. Toxic positivity.

1.0
Oct 4, 2024

Be aware!

Recommend
CEO approval
Business Outlook

Pros

Good for a young student who wants to earn some $ and eager to learn about the optical world!

Cons

’ve worked for this company as a licensed optician for over two years. What initially attracted me were their core values, such as being tight-knit and down-to-earth. However, this company is disorganized, and their actions do not reflect even the slightest bit of what they advertise. They constantly change their promotions and incentive programs, including bonuses. Upper management is very disconnected from the store level. They claim to be better than the big corporations by valuing their employees, yet they have a very high turnover due to widespread dissatisfaction. This company is also very anti-optician and does not adhere to the values of regulatory opticians. To save money, they are willing to hire anyone off the street, even without optical experience or healthcare etiquette.Some of the upper management are only as good as scarecrows! The majority of them are people who have been fired (fire-ees) from other companies and somehow ended up here. So you can imagine how professional they are. The dress code is on another level—you can literally walk in wearing your pajamas, which is extremely unprofessional (not conforming to expected standards of behavior) for healthcare settings."

Viewing 1 - 3 of 199 Reviews

Glassdoor has 226 Bailey Nelson reviews submitted anonymously by Bailey Nelson employees. Read employee reviews and ratings on Glassdoor to decide if Bailey Nelson is right for you.