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Books-A-Million

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Books-A-Million reviews

3.3

60% would recommend to a friend

(1,748 total reviews)

Terry Finley

63% approve of CEO

46% positive business outlook

Books-A-Million has an employee rating of 3.3 out of 5 stars, based on 1,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Books-A-Million employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 12, 2026

Great customers but toxic management culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AndCustomers were great, love the books

Cons

*Management belittles their employees after a while telling them how terrible at their job they are to push you out. *Follow policies to the letter but wasnt good enough and they give you a corrective even after management tells you to do it that way. Then question why you did it that way 7 times in hope you will change your story to write you up. Store manager is friends with HR personal so she will never be held accountable for her actions and once they decide you are the next to be forced out, they tell you how aweful you are at your job. *Store manager and corporate in training manager gang up on staff, yet are the kast to actually follow policy then throw you under the bus for their actions.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers, literally the sweetest people ever. Customers were typically kind and overall environment was easygoing and fun.

Cons

Pay isn't great. You do a lot around the store (everyone kind of does everything), and for only $12 an hour, that can feel taxing. Selling memberships is also tiring at times.

Viewing 1 - 3 of 1,748 Reviews

Glassdoor has 1,786 Books-A-Million reviews submitted anonymously by Books-A-Million employees. Read employee reviews and ratings on Glassdoor to decide if Books-A-Million is right for you.