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      BrainStation

      Engaged Employer

      BrainStation reviews

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      3.6

      61% would recommend to a friend

      (185 total reviews)

      Jason Field

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      3.2

      Senior management

      BrainStation has an employee rating of 3.6 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrainStation employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      185 reviews
      1.0
      Mar 4, 2021

      Used to be great

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some great colleagues. I made some long lasting friendships at BrainStation (you will bond over how bad leadership is) - Cool office in great location - Some nice perks before Covid

      Cons

      First, be aware of the reviews left by Teaching Assistants as they have a very different experience from the permanent employees. BrainStation leadership has unfortunately ruined what used to be a great company to work for. The biggest example of this is the extremely high turnover. Since a certain VP arrived a year ago, the sales team has seen nearly 100% of people leave. This should be a major red flag to anyone considering BrainStation. Seriously, try to find someone that isn't in leadership and is still there after 2 years. Turnover in other departments is unusually high as well and unfortunately, the Konrad and BrainStation leadership don't care (it seems like they actually plan for it). They would rather cycle through eager new grads so they can overwork them in repetitive roles with no opportunity for growth, then watch them leave once they get frustrated enough. They will then post fake reviews or ask eager new hires to leave positive reviews on Glassdoor so they can repeat this plan instead of actually improving. Overall, leadership is a joke and the employees end up suffering. All the leaders are good friends so they don't hold each other accountable and they just reinforce each other's poor management. It's hard to see things changing with the current leadership in place. Due to this, the culture at BrainStation is horrible. Teams are siloed and don't try to support each other in any way, Diversity and BIPOC initiatives don't exist (and it shows), and transparency is a foreign concept here. If you plan to work at BrainStation, get used to reading between the lines and playing politics to advance. I've seen management actively make the jobs more difficult for those they don't like and set them up for failure so they can fire them eventually. All that being said, if you are a new grad who is desperate for a job, this is a decent place to break into tech if you need to. Just don't plan to stay longer than 1.5 years and don't join if you aren't a new grad. Even if your title changes through a promotion, your actual role will stay the same so your career growth will stall. There is a reason you will never find BrainStation or Konrad on any "Great Place to Work" or "Top Companies" lists. For context, this review is not from someone who was let go or underperformed at BrainStation - in fact, I really enjoyed working there at one point.

      2.0
      Mar 29, 2021

      Know what you want

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I thought long and hard about whether or not I wanted to leave a Glassdoor review for BrainStation. I feel like I must considering there are quite a few reviews that outline the negatives but don't really touch on the positive aspects or paint a complete picture. If you're thinking about applying to BrainStation, you need to ask yourself 2 questions - where are you currently at in your career and where do you want to go? I think many seem to miss the idea that you need to work at a few different companies or different positions before you truly find a long-term career job. Suffice to say, BrainStation is not a spot where you'll be working for 2+ years. But that's okay… Go onto the BrainStation website, if one of the course sections interest you (Marketing/ Product/ Design/ Development/ Data) and your plan is to transition into that, great! You've potentially found yourself a career vehicle that can help you get there! Take the courses you'd like, bolster your resume, network within technology (locally as well), 1-2 years in the "sales" role and you're ready to make that transition. Don't go in with the expectation that you will transition with in the BrainStation organization. Is your goal to become a career sales person? Become an Account Executive? Well look no further, BrainStation is not for you. You won't be properly trained in any sales methodologies, the selling aspect is very transactional (B2C) and the transferable skills you will receive are quite limited. The commission structure is a joke and ironically sets you up to make the company less revenue due to the nature of how everything is setup. Please read this review in unison with the other recent ones as I am trying to only cover what they missed. OTE is notably higher than what you can find in other sales positions at technology companies for a junior role. Salary starts at $45k base but RAPIDLY increases if you're a top performer. First 3 months, you're learning - prove to management that you're engaged, interested and dedicated to succeeding. Month 3 to 6, you're practicing and at month 6 you should be able to become a top performer. By year 2, I was at 6 figures OTE. Salary is the only reason seasoned reps stayed as long as they did. Growth opportunities - everyone loves to throw this term around but it means something different to everyone. Suffice to say, in my experience they were very limited, but not absent. As the others reviews allude to, you can get multiple promotions but job responsibilities do not change. At BrainStation growth opportunities is something you need hunt for and carve out for yourself based on what you want to accomplish which are only available to top performers (growth opportunities should not be your goal at BrainStation).

      Cons

      Leadership - hah! BrainStation does not have leadership. Your relationship with your higher ups will be very much manager - subordinate. Performance reviews are an absolute joke, what a waste of time, an embarrassing uncomfortable session of nothing, a tirade of nonsense. I was told that my performance was "too good" and that I was demoralizing the other team members. Once again, culture is one of those things that means something different to everyone. Regardless, it is completely absent at BrainStation. They love to talk about the 1KG (1 large company Konrad Group), blah blah blah it's a pile of nonsense. Simple as that. During covid, you come in, do your work and that's it. Before covid, we actually had an essence of a culture in Vancouver but that pretty much stopped when everyone went WFM and 80% of the team moved on. Finally, as a testament to what it was like working at BrainStation; in my exit interview I asked if they wanted me to leave a Glassdoor review and the Konrad lady jumped without hesitation and said "only if it's positive".

      2.0
      Jan 15, 2025

      Look elsewhere

      Learning advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun socials, office space is nice, people are great

      Cons

      There is a reason why 10+ people have quit from the Toronto office in the last couple of months. To anyone reading this - look elsewhere as there are far better companies that will give you valuable professional development and will treat their employees with respect. Quality, demand, and value of the product has significantly declined which makes it very hard for advisors to sell especially at such a premium price point. Commission is hard to come by and success on your numbers is heavily dependant on what product you are assigned. There is clear favouritism on who gets assigned what course to sell and management refuses to see that there are demand differences between the products which in turn affects your performance. Little to no professional development here. There are no demos in this job, not much power when it comes to negotiation tactics, 6 month check ins are so vague and casual, etc. Promotions are NOT based on merit, everyone gets promoted at the same time no matter their achievements. Titles mean virtually nothing as when you get promoted there are no added responsibilities leading to a plateau in skill advancement. Upper management often does not communicate with the sales team about internal or product changes. People get fired, courses get cancelled or moved, instructors are let go etc and no one is officially told anything. How does this make any sense? This just builds a feeling of anxiety and management masks it with toxic positivity.

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      Glassdoor has 252 BrainStation reviews submitted anonymously by BrainStation employees. Read employee reviews and ratings on Glassdoor to decide if BrainStation is right for you.