Not all managers are qualified to actually be managers but instead of admitting that and learn, they hide behind listing of certificates they've obtained, loud voice or just simply talking down to people. Trying to suggest improvements is unappreciated and sometimes even punished. It is not uncommon for the management to be passive aggressive. When challenged and asked for clarification, the reply usually ends up being 'that's confidential,' 'it's them, not us' or something similar. Discrimination or hidden harassment due to country of origin of some employees happens at times; even comes from managers who are not citizens of Canada. Don't be surprised when your supervisor asks you to link your personal social media accounts to the system at work... one of the reasons is to monitor that you are ok (so the management claimed). Though you may be required not to bring your cellphone, backpack, jacket, etc. to your work station (which is alright due to e.g. NDAs), the company doesn't really provide adequate space for you to keep your belongings safe. You just rely on others leaving your things alone, so you can collect them from an open area once you go home for the day. Also, don't expect too much of any support nor transparency - what you've just learned in your courses (or experienced in other companies) is not really applied here.