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EF (Education First)

Engaged Employer

EF (Education First) reviews

3.4

61% would recommend to a friend

(4,606 total reviews)
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Edward Hult, Ph.D

61% approve of CEO

47% positive business outlook

EF (Education First) has an employee rating of 3.4 out of 5 stars, based on 4,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EF (Education First) employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 1, 2016

Good from far but FAR from good!

Recommend
CEO approval
Business Outlook

Pros

Office location Vacation time Travel perks if you are in sales! Great place to work if you don't make mistakes!

Cons

ALL the cons outlined by others are all 100% true. However, Main CON is management. Extremely unskilled /cannot manage Managers across the departments play favourites Kinda like wolves in sheep skin Certain employees who cause issues and stress to others have been kept around for years merely because they help bring in sales" not because they are good people. Tend to dispose of employees without warning HR NON-EXISTENT. They will ask for feedback every week, month , year but nothing changes.

2.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

EF has a lot of great young people and travel perks (if in the right department). There is social events that are fun and generally your peers are like minded. You are hired based on your personality, so you'll fit in if you're hired. For a first job it is fun and will teach you a lot about time management, client-facing roles, and just general professional practices.

Cons

Extremely low salary for an incredibly large work load. Employees are generally over worked and have an incredible amount of work for such a low salary. It is expected that you work outside of 40 hours a week and if you don't, management passes judgement via snide comments. Generally there is a bit of gender inequality as upper management is dominant males who clearly connect better with other men. Entry level staff is very female dominant, so it is obvious when upper management only address the few men on the team. Women often feel disregarded and were recently vocal about this in a company survey, however, it is important to note this response was shot down quickly by a male higher-up in a room full of women. The survey was never discussed with a third party or anyone in HR, so there was no safe environment to discuss the responses; this made it clear to all employees that management does not care about their staff's opinions. High turnover and ZERO job security - they are quick to fire. Management leads by intimidation (via gossip and/or lack of communication in genera and by firing your peers) not by example. Upper/middle management is not respected as a result so there is no "role model" and employees don't strive to improve.

2.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I am writing this review to inform anyone who is thinking of working for EF Tours Canada, about all the wonderful and not-so wonderful things about working here. Think of this as a state of affairs on the workplace so that if you are interested in working here, you can make an informed decision :) - Travel is exciting but EF doesn't spark that excitement in its workforce - I drew most of my value by building and maintaining relationships with AMAZING educators across the country. I still talk to all of those educators. - If you have no friends, EF will provide a roster of people that are friendly - Travelling once a year is cool, demanding on the ground but an experience nonetheless - Unlimited sick days (depending on your manager, that flexibility is different) - Quite generous vacation time compared to other workplaces - Travel makes the sales role easier to undertake, no sales experience does not influence how well you do in this position.

Cons

- No diversity as a result of non-inclusive hiring practices - If you've got a lot of education, don't waste your time here. Education is not leveraged here, it is hard to feel like you add value because the tasks you do have are very procedural and even if you go above and beyond, upper management will strip you of your experiences when looking at career growth. They will say things like, you have to find your own replacement. My apologies but when you raise the bar where it's never been raised, this becomes impossible even though "Nothing is Impossible" is a core value. - Management is non-existent and the same people get promoted. After 3 years and multiple complaints, it took EF 3 years to change my direct manager. One manager in particular, as we let go of over 50 people, got promoted 3 times into 3 different managerial positions. Then you find yourself having to applaud upper management's decisions when you don't feel good about them. - If you're a Yes Man, this is the place for you. EF rewards a culture of sameness by its standards; and gets uncomfortable by people who are movers and shakers. EF hires people based on how well they can assimilate to internal culture. EF does not keep its most passionate workers and doesn't understand that people who are passionate about education and travel, will seek the same opportunities but at a competitor. - Pay is well below average. American tour consultants get paid 55,000USD to start and in Canada, it's 37,000. - Human Resources need to revamp EVERYONE who works in this department. Some issues that are illegal in nature were brought up to HR and employees were told to look the other way. If you have self-respect and want to work in a healthy environment, this may cause issues. - If you are francophone, they will segregate you from the anglophone consultants. They divide everyone and dissolved the only francophone team they had and as a result lost all francophone tour consultants - There is no continuity regarding student and teacher success. Stop paying out for useless things and pay your people more, spend less on useless luxuries.

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EF (Education First) Response
4y
Thank you for taking the time to leave this comment. We take our Human Resource policies and practices seriously here at EF and want to ensure you have a place to communicate directly with our team. Please email our team at HR@ef.com to discuss this matter further.
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