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EF (Education First)

Engaged Employer

"You hate the fact that you bought the dream when they sold you one." - Drake - Educational Tour Consultant EF (Education First) Employee Review

2.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I am writing this review to inform anyone who is thinking of working for EF Tours Canada, about all the wonderful and not-so wonderful things about working here. Think of this as a state of affairs on the workplace so that if you are interested in working here, you can make an informed decision :) - Travel is exciting but EF doesn't spark that excitement in its workforce - I drew most of my value by building and maintaining relationships with AMAZING educators across the country. I still talk to all of those educators. - If you have no friends, EF will provide a roster of people that are friendly - Travelling once a year is cool, demanding on the ground but an experience nonetheless - Unlimited sick days (depending on your manager, that flexibility is different) - Quite generous vacation time compared to other workplaces - Travel makes the sales role easier to undertake, no sales experience does not influence how well you do in this position.

Cons

- No diversity as a result of non-inclusive hiring practices - If you've got a lot of education, don't waste your time here. Education is not leveraged here, it is hard to feel like you add value because the tasks you do have are very procedural and even if you go above and beyond, upper management will strip you of your experiences when looking at career growth. They will say things like, you have to find your own replacement. My apologies but when you raise the bar where it's never been raised, this becomes impossible even though "Nothing is Impossible" is a core value. - Management is non-existent and the same people get promoted. After 3 years and multiple complaints, it took EF 3 years to change my direct manager. One manager in particular, as we let go of over 50 people, got promoted 3 times into 3 different managerial positions. Then you find yourself having to applaud upper management's decisions when you don't feel good about them. - If you're a Yes Man, this is the place for you. EF rewards a culture of sameness by its standards; and gets uncomfortable by people who are movers and shakers. EF hires people based on how well they can assimilate to internal culture. EF does not keep its most passionate workers and doesn't understand that people who are passionate about education and travel, will seek the same opportunities but at a competitor. - Pay is well below average. American tour consultants get paid 55,000USD to start and in Canada, it's 37,000. - Human Resources need to revamp EVERYONE who works in this department. Some issues that are illegal in nature were brought up to HR and employees were told to look the other way. If you have self-respect and want to work in a healthy environment, this may cause issues. - If you are francophone, they will segregate you from the anglophone consultants. They divide everyone and dissolved the only francophone team they had and as a result lost all francophone tour consultants - There is no continuity regarding student and teacher success. Stop paying out for useless things and pay your people more, spend less on useless luxuries.

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EF (Education First) Response
4y
Thank you for taking the time to leave this comment. We take our Human Resource policies and practices seriously here at EF and want to ensure you have a place to communicate directly with our team. Please email our team at HR@ef.com to discuss this matter further.

Explore other reviews about EF (Education First)

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun place to work at. Lots of opportunities especially early on in a career.

Cons

Sometimes salary is not as competitive as other places in Boston area.

avatar
EF (Education First) Response
3w
Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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