EastLink reviews

3.9

63% would recommend to a friend

(258 total reviews)

Lee Bragg

80% approve of CEO

52% positive business outlook

EastLink has an employee rating of 3.9 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EastLink employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

258 reviews
1.0
Sep 28, 2016
Recommend
CEO approval
Business Outlook

Pros

They give a 30% staff discount

Cons

Negative environment No internal opportunities to grow your career Way under-staffed No work-life balance No flexibility - won't let you work from home, or outside the office - even if it's a snow storm and the roads are treacherous Feel like Big Brother is always watching - no trust in the staff and their capabilities

1.0
Jan 28, 2015

Low Pay, Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is locally owned. People on same level as myself are great.

Cons

Constant feeling of no job security. Laying people off and dropping exceedingly more work on less people. Poor salary for work you are expected to do. Constant high stress environment. Uncomfortable work environment due to building management not able to control temperature (extremely warm one day, freezing the next). Due to stress and poor environment, people constantly sick. Incompetent management on many levels. Ideas are quickly dismissed as irrelevant. Poor decisions from higher up management on increasing costs to pad the bottom line rather than being focused on the customer (customer service is good but many people finding services moving out of price ranges). Draw more customers in with lower costs and you will make more money in the long run. Attempts to keep up with much larger companies which small company mentality does not work. Management is not willing to change to be a company of 2015. Technology is amazing for the customer, technology and tools within the company are horrible.

1.0
Oct 20, 2013

Terrible Company with no value placed on employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to start and get experience but once you hit a certain level they will stop raises except for the 1% annual.

Cons

Poor pay, poor opportunity for advancement. Company is run in silos.. They do not do proper review or try to allow for existing employees to grow within the organization.

Viewing 1 - 3 of 258 Reviews

Glassdoor has 274 EastLink reviews submitted anonymously by EastLink employees. Read employee reviews and ratings on Glassdoor to decide if EastLink is right for you.